Stephen Smith
Roswell,GA
Overview
14
14
years of professional experience
Work History
Senior Software Developer
Fiserv Corp.
05.2022 - 09.2024
- Assisted in support of Authenticare
- An application that monitored home health visits in several states
- Developed with MVC and classic ASP.NET
- One of the prime developers of the new API 2 libraries
- Designed to make system integration simpler
- Developed with Visual Studio 2022, .NET 6.0, Entity Framework Core 6, Web API, JSON, Postman and Swagger
- Took part in both unit test and postman test designs
- Worked on modernizing an Interactive Voice Response (IVR) applications for both the State Of New York and the State Of Massachusetts; bringing them from Visual Basic 6.0 to Visual Studio .NET C# utilizing .NET 8.0
- Worked on designing a multi-lingual Azure based, AI IVR system runs from answer grids, as well as providing additional enhanced metrics, reports, language support and functionality using artificial intelligence
- Assisted with the automation of build pipelines utilizing automated build pipelines in GitLab
- Worked on plans to enhance unit testing, utilizing XUnit and Bogus mock libraries
Software Developer
Jewelry Television
10.2021 - 05.2022
- Worked on the JTV system, a customer facing sales application
- Worked on the Jedora sales portal
- A consignment application that assists third-party sellers in advertising their jewelry offerings
- Coded with Java 8, Angular 12
Consultant
Apco Holdings
03.2021 - 10.2021
- Assisted the company in solving problems with critical, revenue generating, systems
- Introduced a written SLA defining ticket categories, response times, and expectations to streamline the ticketing process
- Worked with management to assist them in better defining the unit testing process Using Test Driven Development
- Supported the Marketing group with enhancements, changes, and troubleshooting customer facing web sites
- Where needed helped with coding in C#, SQL Server, and MVC
Senior Consultant
Centric Consulting
01.2021 - 10.2021
- Assisted Medical Mutual of Ohio with the next generation of customer care/call center application, Clinical Systems Lite (CS Lite V2)
- A system that Helps members with information about services or account information
- Helped develop several Microservices, utilizing C#, .NET core 3.1 on Visual Studio 2019, Entity Framework, and DB2, and XUnit
- Application hosted on Azure
- Worked closely with teammates to ensure that services interact properly with other application layers (front end angular code and data access components)
Senior Client Executive
RCG Global Services
04.2020 - 09.2020
- Implemented and supported a custom insurance policy underwriting system, to client specification
- Utilized HTML5, JavaScript, XML, SQL, jQuery, and Interface with REST based .NET services
- Guided efforts in testing, debugging, and troubleshooting any issues encountered
- Worked very closely with customer management and end – user experts to ensure that all work was done to their satisfaction and on time
- Also worked independently to provide the right solution to meet the customer’s needs
- Responsible for deploying changes into the production systems
- Responsibilities including helping with documentation and end – user education
.NET Technical Lead
FISERV Corp.
11.2019 - 04.2020
- Lead a team of 5 developers and 2 quality assurance engineers in support of the BillMatrix NEXT product: A high-volume, customer facing bill payment application
- Utilized C# 7, Visual Studio 2019, SQL Server 2019, MVC, COM, and RESTful services, .NET core
- Working toward an Azure cloud hosted solution, utilizing Data, file storage, and Azure Machine Learning (ML) services
- Built a team of solid junior developers, through mentoring and support
- Helped establish team procedures and standards for coding, code reviews, testing, and documentation
- Worked with management, scrum master, and product ownership team to plan sprint work, allocate resources, and deliver work in a timely fashion
Senior Software Engineer
NCR Corp.
09.2018 - 11.2019
- Provided development support for the Aloha Takeout application, a full service, real-time restaurant management application used by several large restaurant chains, including Red Robin, Burger King, Kentucky Fried Chicken, and Pizza Hut
- Utilized C# 7, Visual Studio 2017, WCF, COM, and RESTful services, .NET core
- Provided support and guidance on improved testing methodologies
Senior Software Engineer
Young Consulting
12.2017 - 09.2018
- Assisted with the development of the first phase of the company's claims management program
- Developed on the MVC 4 platform with C# 2017, jQuery, Bootstrap, and HTML5
- This product is hosted in Azure
- Designed for an Azure platform utilizing file storage and data services
- Designed and developed a complete unit testing framework utilizing page objects, dependency injection, and the facade pattern
- Implemented custom, automated HTML test reporting
- Provide guidance, mentoring, instruction, reviews to more junior team members
- Developed an educational program to introduce Test Driven Development to the entire organization
Technical Team Lead
Ciox Health
07.2014 - 12.2017
- Assisted in improvement and enhancement of several critical request fulfillment applications
- Led a team of 5 developers providing critical support to 9 internal revenue generating systems
- Took part in the development of a new, improved request fulfillment system, enterprise delivery systems
- Worked closely with management to ensure milestone dates were met, all required reviews carried out, and clear communications were facilitated with fellow development team members
- Took on additional roles of facilitation amongst teammates to ensure successful and smooth development cycles
- Developed best practice documentation for methodologies such as test-driven development, and continuous integration and delivery
- Technologies used: ASP .NET (4.0, 4.5, 4.6), XML, C#, REST services, Web services, Angular JS, Java, and Oracle
- Taught classes to fellow developers on critical company systems, where needed
- Took part in a major version upgrade of the company’s financial system
- Project completed on time and budget
- Developed and taught the company’s Test-Driven Development curriculum
- Took part in technical interviews of development candidates
- Conducted feasibility study for senior management of Cloud computing technologies using Microsoft Azure
- Worked closely with Scrum Master and Business Analyst to make sure any incoming tickets are prioritized properly and there is adequate development coverage of issues
- Supported several applications utilizing Oracle 11G
- Tasks included writing stored procedures, data analysis, developing triggers, writing DDL and DML scripts, Packages, and user defined functions
Senior Subject Matter Expert – Microsoft Technologies
IBM Kenexa Technologies
11.2012 - 06.2014
- Responsible for reviewing pre-employment tests for correctness, brevity, and to ensure that they are geared to the correct experience level
- Reviewed tests for C#, SQL server, ASP .NET, and the .NET framework
Senior Software Developer
Clarity Technologies, Inc. (Contract)
11.2011 - 06.2012
- Designed a Windows Installer based application to distribute the clients’ components to end user systems, streamlining installation procedures from two weeks to 45 minutes
- Modified a component that managed merchandise returns to allow it to run as a standalone application, which allowed the client to sell the component as an add-on component
- Technologies used include C# 4.0, 4.5, ASP .NET, and SQL Server 2005, 2008, and WIX installer, JavaScript
- Supported SQL Server 2005 based application
- Support included developing stored procedures, developing user defined functions and user defined types
Senior Software Developer
ADP, Inc. (Contract)
03.2011 - 11.2011
- Modified a web service-based timesheet and employee tracking application, streamlining it and making it simpler to maintain and modify for the client
- Made crucial changes to an in-house .NET web-based application used to generate insurance quotes
- Implemented source code control systems in Subversion and Visual Source Safe
- Assisted in the creation of an in-house development methodology, known as “Clean Code”, this involved automated, script based builds of all types of .NET applications
- This reduced overhead for completed and deployed applications
- Technologies used included C# 4.0, ASP .NET, SQL Server, Subversion and Visual Source Safe, JavaScript
- Developed SQL server scripts to add new users to the insurance quote generation application and scripts to automate certain daily tasks
- Assisted offshore testing group in developing comprehensive testing plans based on development plans
Education
Computer Science
Southern Polytechnic State University (now Kennesaw State)
01.1999
Skills
- JavaScript
- C#
- NET
- NET Core
- ASP NET
- Docker
- Jenkins
- Azure
- GITLab
- Microsoft SQL Server
- Oracle
- Agile Methodologies
- Test-Driven Development
- Continuous Integration
- RESTful API Design
- Microservices Architecture
- OOP
- Angular 12
Skills
Advanced, Expert, Expert, Advanced, Expert, Proficient, Proficient, Proficient, Proficient, Expert, Proficient, Expert, Expert, Expert, Expert, Proficient, Expert, Proficient
Military Service
U.S. Army, 1985-1991, 82d Airborne Division, Ft. Bragg, N.C., Operation Just Cause, December 1989, Combat Infantryman’s Badge, Combat Parachutist Badge, Army commendation medal with ‘valor’ device, National defense medal, Soldier’s medal
Timeline
Senior Software Developer
Fiserv Corp.
05.2022 - 09.2024
Software Developer
Jewelry Television
10.2021 - 05.2022
Consultant
Apco Holdings
03.2021 - 10.2021
Senior Consultant
Centric Consulting
01.2021 - 10.2021
Senior Client Executive
RCG Global Services
04.2020 - 09.2020
.NET Technical Lead
FISERV Corp.
11.2019 - 04.2020
Senior Software Engineer
NCR Corp.
09.2018 - 11.2019
Senior Software Engineer
Young Consulting
12.2017 - 09.2018
Technical Team Lead
Ciox Health
07.2014 - 12.2017
Senior Subject Matter Expert – Microsoft Technologies
IBM Kenexa Technologies
11.2012 - 06.2014
Senior Software Developer
Clarity Technologies, Inc. (Contract)
11.2011 - 06.2012
Senior Software Developer
ADP, Inc. (Contract)
03.2011 - 11.2011
Computer Science
Southern Polytechnic State University (now Kennesaw State)
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