Stephen Starceski
Dallas,TX
Summary
Reliable individual proudly offering 10 years of experience fostering repeat customers through consistent, professional service. Skilled in designing profitable drink menus, handling cash sales and managing bar inventory. Dedicated to creating inviting environment for both guests and staff. Dynamic professional with demonstrated success in developing and executing innovative marketing strategies to boost sales, while maintaining operational efficiency. Skilled in budget management to reduce costs and maximize profits. Passion for food preparation, providing quality products to customers. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
11
11
years of professional experience
Work History
Bar Manager
The View Dallas
04.2022 - 10.2023
- Closed out cash register and prepared cashier report at close of business.
- Maximized customer service by training staff, overseeing operations, and resolving issues.
- Kept alcoholic beverages well-stocked and organized to meet expected demands.
- Adhered to state laws regarding alcoholic beverage services and customer regulations.
Bartender
Dots hop house
03.2021 - 04.2022
- Independently open and close bar
- Mix and serve beverages to customers
- Keep facility clean and well stocked.
Package Handler
FedEx Ground
05.2020 - 04.2021
- Load and unload packages from delivery vehicles and process workload with minimal supervision while adhering to company safety standards
- Remove damaged packages from the sort process and communicate which packages need relabeled and repaired to reach their destination
- Scan and label parcels through the sort process to reach the correct delivery vehicle while maintaining an accurate count.
Service Associate/ Bartender
Fulspec
10.2019 - 03.2020
- Prep business for open, preparing garnishes and bringing out fresh stock
- Purchase supplies for business and file requisition forms for all merchandise transactions
- Assisted hospitality staff in maintaining a clean and well-supplied workspace
- Maintain the cleanliness of the building during operating hours, including restrooms, patio, and main seating areas
- Cover Bartending shifts as needed.
Closing supervisor/Bartender
Hunters Nightclub
10.2017 - 09.2019
- Kept detailed inventory of bar supplies and kept areas stocked to maintain workflow
- Reconciled cash drawers at the end of shift
- Processed credit card payment Batches
- Prepared bank deposits
- Reconciled cash safe each day
- Managed all tips for tipped out employees, including credit card transactions
- Bartend Thursday through Saturday.
Bar Assistant
Leboy
01.2017 - 10.2017
- Prepped bar before opening
- Maintained bar stock during operating hours
- Washed all glassware and bar tools
- Prepared all garnishes before each shift.
Environmental Services Technician
Memorial Hospital
08.2016 - 01.2017
- Maintain common areas, including lobby, restrooms, and hallways
- Clean and sanitize discharge patient rooms
- Sanitize cath lab between procedures
- Trash removal for surgical center
- Maintain cleaning stock for emergency rooms and clean and prep rooms for new patients.
Environmental Services Technician
University Hospital
11.2015 - 08.2016
- Clean and sanitize emergency room and holding areas for Baker Act facility
- Reset ER rooms prior to new patients
- Clean discharge rooms as needed throughout the night
- Maintain linen stock for emergency areas.
Front Desk Reception/ Environmental Services Associate
Select Specialty Hospital
02.2015 - 10.2015
- Answered incoming calls from customers, internal and external to the organization
- Assist with onboarding new employees and orientations
- Maintained clean front desk reception area
- Overseeing clerical tasks, such as sorting and sending mail
- Welcomed visitors to the hospital and gave tours as requested
- Clean and sanitized rooms after discharge
- Managed administrative paperwork for the dialysis center.
Pharmacy Stock Associate
Walmart
09.2013 - 02.2015
- Stocked all incoming merchandise and set up pharmacy displays
- Ordered low stock items as needed
- Assisted customers daily with pharmaceutical needs.
Inbound Customer Service Representative
Sitel
04.2013 - 01.2015
- Answered phone with friendly greeting to create positive inbound calling experience for customers.
- Asked fact-finding questions to determine customer needs and expectations and recommended specific products and solutions.
Education
Associate of Science - Business Administration
University of Miami
Miami, FL06.2018
GED -
Helena Adult Learning Center
01.2009
Skills
- Software skills include proficiency in multiple POS operating systems, ADP payroll, MS office suit
- Proficiency in operating electric pallet jacks and walkie stackers
- Exceptional oral and written communication skills
- Strong interpersonal skills
- Accuracy and attention to detail
- Ability to prioritize, multitask, and meet stringent deadlines
- Self-motivated and able to work independently and as a team player
- Maintenance of MSDS sheets
- Restaurant Management
- Cost Control
- Sales Promotion
- Customer Relations
- Staff Training
- Staff Scheduling
- Customer Relationship Building
Timeline
Bar Manager
The View Dallas
04.2022 - 10.2023
Bartender
Dots hop house
03.2021 - 04.2022
Package Handler
FedEx Ground
05.2020 - 04.2021
Service Associate/ Bartender
Fulspec
10.2019 - 03.2020
Closing supervisor/Bartender
Hunters Nightclub
10.2017 - 09.2019
Bar Assistant
Leboy
01.2017 - 10.2017
Environmental Services Technician
Memorial Hospital
08.2016 - 01.2017
Environmental Services Technician
University Hospital
11.2015 - 08.2016
Front Desk Reception/ Environmental Services Associate
Select Specialty Hospital
02.2015 - 10.2015
Pharmacy Stock Associate
Walmart
09.2013 - 02.2015
Inbound Customer Service Representative
Sitel
04.2013 - 01.2015
Associate of Science - Business Administration
University of Miami
GED -
Helena Adult Learning Center
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