Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Stephen Stoiber

Valley City

Summary

Team-player and results-driven professional with a proven track record, excelling in customer service and inventory management. Adept at collaborating with teams to enhance performance and resolve issues efficiently. Skilled in data entry and phlebotomy techniques, consistently prioritizing customer satisfaction and operational excellence.

Overview

5
5
years of professional experience

Work History

Production Associate

BidFTA
Strongsville
07.2024 - Current
  • Worked effectively in team environments to make the workplace more productive.
  • Updated and maintained databases with current information.
  • Collaborated closely with team members to achieve project objectives and meet deadlines.
  • Identified needs of customers promptly and efficiently.
  • Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
  • Provided support and guidance to colleagues to maintain a collaborative work environment.
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.
  • Prioritized and organized tasks to efficiently accomplish service goals.
  • Assisted with customer requests and answered questions to improve satisfaction.
  • Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
  • Operated equipment and machinery according to safety guidelines.
  • Contributed innovative ideas and solutions to enhance team performance and outcomes.

Team Member

Wendy's
Westlake
11.2022 - 07.2024
  • Collaborated with other team members to ensure timely completion of tasks.
  • Complied with all local health codes and regulations concerning food preparation and handling.
  • Regularly checked inventory levels for restocking needs.
  • Performed regular maintenance checks on kitchen appliances and equipment.
  • Correctly bagged orders for take-out customers while maintaining speed and accuracy of order fulfillment processes.
  • Greeted customers and took their orders in a friendly and efficient manner.
  • Maintained cleanliness of work area by sweeping floors, washing dishes, utensils, wiping counters and tables, cleaning windows, mirrors, mopping floors.
  • Restocked supplies such as napkins, condiments for the convenience of customers.
  • Operated cash register to process customer payments accurately and efficiently.
  • Communicated effectively with co-workers to ensure smooth workflow.
  • Provided quality customer service by adhering to company policies and procedures.
  • Provided excellent customer service by greeting customers, taking orders, and answering questions.
  • Received deliveries from vendors including checking off invoices against actual merchandise received.
  • Trained new employees on job duties and safe operation of kitchen equipment.
  • Adhered to company policies regarding attendance and punctuality.

Sales Associate

Best Buy
Frederick
04.2020 - 08.2022
  • Provided technical support and customer service to customers inquiring about computer products.
  • Maintained up-to-date inventory records for all computer equipment.
  • Promoted additional products or services to existing clients through cross-selling techniques.
  • Generated daily reports outlining store performance metrics such as total Sales Volume, Average Transaction Size.
  • Assisted with the setup of new computers by installing software, troubleshooting hardware issues and providing training on product usage.
  • Responded promptly to customer inquiries via telephone or email communication channels.
  • Advised customers on purchasing decisions based on their individual needs and preferences.
  • Provided assistance unloading shipments of new computers from delivery trucks.
  • Demonstrated knowledge of computer systems, components, peripherals and accessories to customers.
  • Ensured that computer displays were organized and attractive at all times.
  • Provided guidance to junior sales associates regarding customer service expectations and sales techniques.
  • Resolved customer complaints quickly and efficiently in a professional manner.
  • Processed sales transactions accurately in accordance with company policies.
  • Organized store by returning merchandise to proper areas and restocked displays.
  • Watched for and recognized security risks and thefts to prevent or handle situations.
  • Opened and closed cash registers by counting money, separating charge slips and balancing drawers.
  • Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
  • Maintained records related to sales for store management.

Education

Phlebotomist -

Medina County Career Center
Medina, OH
06-2025

Some College (No Degree) - Information Technology

Tri-C
Westlake

Some College (No Degree) - Information Technology

Frederick County
Frederick

Skills

  • Customer service
  • Data entry
  • Phlebotomy techniques
  • Healthcare regulations
  • Inventory management
  • Team collaboration

References

References available upon request.

Timeline

Production Associate

BidFTA
07.2024 - Current

Team Member

Wendy's
11.2022 - 07.2024

Sales Associate

Best Buy
04.2020 - 08.2022

Phlebotomist -

Medina County Career Center

Some College (No Degree) - Information Technology

Tri-C

Some College (No Degree) - Information Technology

Frederick County

Similar Profiles

CREATE PROFILE