Stephen Stoneburner

Steakhouse 10

09.2007 - 11.2024

Promoted restaurant specials and upsold menu items, increasing overall sales revenue.
Utilized time management skills to prioritize tasks effectively during busy shifts, ensuring prompt attention to all guests'' needs.
Cultivated warm relationships with regular customers.
Managed multiple tables simultaneously while maintaining high levels of accuracy on order placement and delivery.
Addressed guest concerns promptly and professionally, fostering a positive dining atmosphere.
Explained menu items and suggested appropriate options for food allergy concerns.
Developed strong rapport with regular customers, encouraging repeat visits and loyalty to the establishment.
Enhanced customer satisfaction by providing attentive service and anticipating guest needs.
Assisted in training new waitstaff members, contributing to a cohesive team environment.
Effectively communicated dietary restrictions and allergies to kitchen staff, ensuring accurate meal preparation for guests.
Adhered to company guidelines and safety protocols for proper food handling and presentation.
Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods.
Helped customers with dietary restrictions, allergies and intolerances obtain safe, delicious food by working closely with kitchen staff on alternatives.

Summary