Stephen Stroup
Punta Gorda,FL
Summary
To seek and maintain full-time position as a Real Estate Professional.
Overview
26
26
years of professional experience
1
1
Certification
Work History
Market Clerk
Kitson & Partners
Babcock Ranch
09.2021 - Current
- Maintained current knowledge of store promotions and highlighted sales to customers.
- Operated cash register to record transactions accurately and efficiently.
- Operated cash register to accurately process and record customer payments.
- Communicated with customers and staff politely and professionally to uphold store standards.
- Processed refunds and exchanges in accordance with company policy.
- Identified and resolved discrepancies and errors in customer accounts.
- Processed transactions efficiently and accurately, resulting in minimal errors and satisfied customers.
- Responded promptly to requests for assistance, spills and customer inquiries.
- Assisted in training new employees on store policies, procedures, and best practices for optimal performance.
- Worked closely with management to identify areas requiring improvement or increased efficiency within daily operations.
- Helped customers complete purchases by moving heavy items, collecting payments, and bagging purchases.
- Handled cash with high accuracy and took care to check bills for fraud.
- Demonstrated adaptability by taking on additional responsibilities during busy periods or staff absences.
- Pleasantly greeted customers and provided prompt and courteous service.
- Demonstrated product features, answered questions and redirected objections to highlight positive aspects.
- Enhanced customer satisfaction by providing timely and accurate product information.
- Performed cash, card and check transactions to complete customer purchases.
- Maintained consistently high levels of customer service by addressing concerns effectively and quickly.
- Addressed customer complaints and concerns, providing mutually beneficial solutions.
- Collaborated with team members to ensure smooth operation of the market during peak hours.
- Learned duties for various positions and provided backup at key times.
- Passionate about learning and committed to continual improvement.
- Worked well in a team setting, providing support and guidance.
- Applied effective time management techniques to meet tight deadlines.
- Skilled at working independently and collaboratively in a team environment.
- Developed strong communication and organizational skills through working on group projects.
- Developed and maintained courteous and effective working relationships.
- Demonstrated leadership skills in managing projects from concept to completion.
Bus Operator
Coach USA
01.2018 - 01.2020
- Responsibilities included loading and unloading of guests
- Making sure the bus is safe for operation
- Dealing with logging all computer data entry and trip logs
- Dealing with all guests needs and concerns.
Cast Member
Disneyland
01.2015 - 01.2018
- Responsibilities includes directing vehicles to park, loading and unloading trams and buses
- Taking tolls, and handling money
- Driving Trams for guests and cast members
- Followed direction from supervisor.
Owner
Wasatch Ski Connection
01.1998 - 01.2018
- All responsibilities an owner would endure.
Cast Member
Disneyland
01.2010 - 01.2013
- Responsibilities includes directing vehicles to park, loading and unloading trams and buses
- Taking tolls, and handling money
- Driving Trams for guests and cast members
- Followed direction from supervisor.
Education
Real Estate - Real Estate
Larson EDU
Fort Myers, FL08.2023
Small Engines Degree - Small Engine Mechanics And Repair Technology
Salt Lake Community College
Salt Lake City, UT01.2004
Skills
- Excellent Communicator
- Skilled Problem Solver
- Invaluable Team Player
- Efficient Presentation Instructor
- Proficient in Word, Excel & most software programs
- Deductive Thinker
- Extreme Attention to Detail
- Risk Management
- Monitoring inventory
References Available
Furnished Upon Request
Certification
Florida Real Estate License 2023 - School of Larsen
Timeline
Market Clerk
Kitson & Partners
09.2021 - Current
Bus Operator
Coach USA
01.2018 - 01.2020
Cast Member
Disneyland
01.2015 - 01.2018
Cast Member
Disneyland
01.2010 - 01.2013
Owner
Wasatch Ski Connection
01.1998 - 01.2018
Real Estate - Real Estate
Larson EDU
Small Engines Degree - Small Engine Mechanics And Repair Technology
Salt Lake Community College