Microsoft Office
Stephen Sullivan
Carterville ,Illinois
Summary
With a proven track record in the Correctional field, I excel in inmate monitoring and fostering team cohesion. My expertise in incident prevention and strong problem-solving skills have significantly enhanced institutional safety. Skilled in Microsoft Office, I adeptly manage records and staff, contributing to operational excellence.
Overview
12
12
years of professional experience
Work History
Correctional Officer
Illinois Department Of Corrections
05.2023 - Current
- Observed and supervised inmates throughout visits, meal time, recreation, and phone calls.
- Tracked inmates through head counts, visitor logs, and scheduled activities.
- Prepared, processed and maintained forms, reports, logs, records, and activity journals.
- Built solid relationships with staff and residents to keep institution safe and secure.
- Prepared reports to document incidents and violations.
- Observed behavior of residents individually and in groups.
- Responded to emergency situations and de-escalated hostile confrontations.
- Conducted security checks of inmates and living areas.
- Transported inmates to and from court hearings, medical appointments and other locations.
Correctional Officer
Williamson County Sheriff's Office
10.2022 - 05.2023
- Completed intake paperwork, fingerprints, and searches.
- Observed behavior of residents individually and in groups.
- Booked new inmates into facility and processed inmates for release.
- Escorted inmates to and from cells, court, hospitals, and medical appointments.
- Tracked inmates through head counts, visitor logs, and scheduled activities.
- Received and accounted for personal possessions and determined inmate work assignments.
- Coordinated with other law enforcement personnel to exchange information.
- Interviewed inmates to obtain information and evidence.
- Prepared reports to document incidents and violations.
- Assisted in intake and release of inmates.
Operations Manager
Ground Fx Flooring
07.2021 - 10.2022
- Identified and resolved unauthorized, unsafe, or ineffective practices.
- Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
- Led hiring, onboarding and training of new hires to fulfill business requirements.
- Increased profit by streamlining operations.
- Developed and maintained relationships with external vendors and suppliers.
- Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
- Supervised operations staff and kept employees compliant with company policies and procedures.
- Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
- Interacted well with customers to build connections and nurture relationships.
- Negotiated price and service with customers and vendors to decrease expenses and increase profit.
- Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
Tire Builder
Continental Tire
01.2019 - 07.2021
- Performed accurate startup and shutdown procedures to control wear on equipment and maintain personnel safety.
- Kept inventory levels in line with expected demands by monitoring levels and placing timely orders.
- Built semi-raw rubber treads onto buffed tire casings to prepare tires for vulcanization.
- Put together components, added to molding press and assembled products.
- Met production goals on consistent basis with efficient loading and unloading of chambers.
- Adaptable individual with exceptional interpersonal skills and talent for building relationships. Known for delivering outstanding service and enhancing client satisfaction. Focused on fostering positive interactions and creating collaborative environment.
- Self-motivated, with a strong sense of personal responsibility.
Correctional Officer
United States Army
04.2013 - 12.2018
- Observed and supervised inmates throughout visits, meal time, recreation, phone calls, and showers.
- Completed intake paperwork, fingerprints, and searches.
- Observed behavior of residents individually and in groups.
- Booked new inmates into facility and processed inmates for release.
- Interviewed inmates to obtain information and assess needs.
- Made rounds at specified intervals and conducted head counts and roll calls.
- Coordinated with other law enforcement personnel to exchange information.
- Enforced rules and regulations to maintain order among inmates.
- Investigated and responded to incidents of inmate misconduct.
- Supervised inmates during meals, recreation and other activities.
- Transported inmates to and from court hearings, medical appointments and assisted in international transfers of inmates.
- Documented inmate behavior and activities in logbooks.
- Assisted in intake and release of inmates.
- Coordinated transportation and appointments for medical and court writs.
Education
Vienna High School
Vienna, ILSkills
- Inmate monitoring
- Incident prevention
- Work crew management
- First aid training
- Self-defense techniques
- Weapons training
- Records management
- Staff management
- Excellent problem solver
- Armory and key control
- Prisoner transport
- Microsoft Office
Software
Offender 360
Disciplinary Tracker
Timeline
Correctional Officer
Illinois Department Of Corrections
05.2023 - Current
Correctional Officer
Williamson County Sheriff's Office
10.2022 - 05.2023
Operations Manager
Ground Fx Flooring
07.2021 - 10.2022
Tire Builder
Continental Tire
01.2019 - 07.2021
Correctional Officer
United States Army
04.2013 - 12.2018
Vienna High School
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