Stephen Sullivan
Lake Dallas
Summary
Dynamic and results-driven Area Manager with extensive experience in leading teams of associates to optimize operational performance. Proficient in sales strategies, customer service excellence, and leveraging Google Workspace tools to enhance productivity. Committed to driving growth and efficiency while fostering a collaborative and motivated team environment.
Experienced with strategic planning, team leadership, and operational excellence. Utilizes forward-thinking approach to drive business growth and streamline processes.
Overview
19
19
years of professional experience
Work History
General Manager
U Save Homes Inc
07.2012 - Current
- Implemented comprehensive training programs, enhancing staff performance and service delivery standards.
- Analyzed market trends to identify growth opportunities, resulting in strategic business expansions.
- Developed key performance indicators to monitor team effectiveness and drive continuous improvement initiatives.
- Led negotiation efforts with vendors, achieving favorable terms and strengthening supplier relationships.
- Developed and implemented strategies to increase sales and profitability.
Sales Manager
U Save Homes Inc
09.2009 - 07.2012
- Developed and implemented sales strategies to enhance market penetration and revenue growth.
- Led a team of sales representatives, providing coaching and performance feedback to optimize productivity.
- Analyzed market trends and competitor activities to inform strategic decision-making and marketing initiatives.
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Led a successful sales team by providing motivational coaching and performance-based incentives.
- Negotiated contracts with vendors and suppliers, ensuring the best pricing and terms for company profitability.
Salesman
U Save Homes Inc
03.2007 - 09.2009
- Developed strong relationships with clients, enhancing customer loyalty and retention.
- Implemented effective sales strategies to increase product visibility and drive revenue growth.
- Collaborated with team members to identify market trends and optimize product offerings.
- Executed promotional campaigns, resulting in increased foot traffic and sales conversions.
- Developed strong client relationships through consistent communication and exceptional customer service.
- Assisted customers in selecting appropriate products based on their needs, boosting satisfaction rates.
- Continuously updated product knowledge, staying informed of industry trends and competitor offerings.
Education
High School Diploma -
Rockwall Christian Academy
Rockwall, TX01.2003
No Degree - Business Administration
Paris Junior College
Paris, TXSkills
- Contractor Management
- Inventory Management
- Leadership and team building
- Problem resolution
- Operations management
- Team player
- Effective leader
- Time management
- Team leadership
- Staff management
- Customer relations
- Relationship building
- Customer relationship management
- Staff supervision
- Administrative skills
- Motivation
- Client relations
- Vendor relationships
- Consistently meet goals
Timeline
General Manager
U Save Homes Inc
07.2012 - Current
Sales Manager
U Save Homes Inc
09.2009 - 07.2012
Salesman
U Save Homes Inc
03.2007 - 09.2009
High School Diploma -
Rockwall Christian Academy
No Degree - Business Administration
Paris Junior College