Overview
Work History
Education
Skills
Additional Information
Timeline
Generic

STEPHEN TALBOTT

20925 W 126th St,KS

Overview

22
22
years of professional experience

Work History

Regional Sales Manager

Lifeline Wireless LLC
10.2023 - Current
  • Introduced cost-saving initiatives to reduce losses and increase profit margin.
  • Implemented systems and procedures to increase sales.
  • Boosted marketing, reviewed pricing strategies and expanded distribution channels to increase sales revenue.
  • Achieved sales goals and service targets by cultivating and securing new customer relationships.
  • Enhanced profitability by developing pipelines utilizing marketing and sales strategies.
  • Increased profit margins by effectively controlling budget and overhead and optimizing product turns.
  • Increased regional sales by implementing strategic marketing plans and nurturing key client relationships.
  • Resolved problems with high-profile customers to maintain relationships and increase return customer base.
  • Delivered recommendations to long-term accounts to promote brand awareness to key audience.
  • Analyzed competitor offerings to devise targeted sales pitches, effectively differentiating our products from competitors in the marketplace.
  • Built relationships with customers and community to establish long-term business growth.
  • Achieved regional sales objectives by coordinating sales team, developing successful strategies, and servicing accounts to strengthen business relationships.
  • Expanded market share within the region by identifying growth opportunities and collaborating with cross-functional teams.
  • Coached and promoted high-achieving sales and account management employees to fill leadership positions with qualified staff and boost company growth.

Warehouse Packer

RedBarn Pet Products LLC
09.2020 - 09.2021
  • Coordinated efficient organization, palletizing and transportation of completed packages.
  • Maintained store assets with effective loss prevention strategies.
  • Disposed of damaged or defective items or coordinated returns to vendors for covered items.
  • Completed inventory accounts to keep records current and promote accurate ordering.
  • Loaded and unloaded trucks with products and packaging materials for delivery to and from facility.

Regional Sales Manager

Birch Communications Inc.
9 2013 - 2 2016
  • Started out as an Inside Sales Manager
  • Was responsible for my employee's performance, handling escalated customers, payroll, giving feedback, training and development, and adding additional call centers to offer our home and wireless products.
  • Implemented systems and procedures to increase sales.
  • Introduced cost-saving initiatives to reduce losses and increase profit margin.
  • Achieved sales goals and service targets by cultivating and securing new customer relationships.
  • Collaborated with upper management to implement continuous improvements and exceed team goals.
  • Increased sales volume and expanded product line to new retailers, warehouse clubs and natural food chains.
  • Exercised leadership capabilities by successfully motivating and inspiring others.

Sales Representative

Wireless Vision LLC.
09.2012 - 01.2014
  • Sold T-Mobile Wireless products and services at a retail store location
  • I was consistently in the top 20 in sales for the company of over 1000 sales reps in the country.
  • Created inviting environment for customers by maintaining store organization and cleanliness.
  • Streamlined sales processes by identifying inefficiencies and implementing improvements for enhanced productivity.
  • Generated additional sales opportunities with upselling and cross-selling techniques.
  • Developed and implemented sales strategies to increase profits.
  • Built customer loyalty and retention by delivering excellent shopping experiences.
  • Developed and maintained comprehensive understanding of products, services and competitors to enhance sales presentations.
  • Developed tailored solutions in response to unique customer needs, increasing overall satisfaction rates.

Customer Service and Sales Supervisor

T-Mobile
08.2002 - 06.2012
  • Was responsible for my employee's performance, handling escalated customers, payroll, giving feedback, training and development.
  • Facilitated regular team meetings to discuss challenges, successes and strategies.
  • Completed employee evaluations to stay on top of lagging knowledge or skills and proactively close gaps to maximize performance.
  • Streamlined and monitored quality programs to alleviate overdue compliance activities.
  • Mentored team members to enhance professional development and accountability in workplace.
  • Analyzed sales data to set quotas and assess potential areas of growth.
  • Exceeded sales goals and accomplished business objectives by inspiring staff and promoting target products.
  • Achieved sales targets consistently through regular monitoring of team performance and adjusting strategies accordingly.
  • Provided leadership, guidance and direction to sales team members, offering assistance with any need at any time.
  • Created innovative sales strategies, leading to improved market share and visibility for the company''s products.
  • Monitored daily sales performance and provided feedback to each team member.

Education

COMMUNICATION -

OLATHE EAST HIGH SCHOOL

Skills

Profit and loss understanding

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Additional Information

  • Working in communications for 13+ years, I have done everything from getting and applying feedback, to giving and applying feedback. I have conducted numerous amounts of training classes and teams that have produced top representatives in the company.
  • I coached and managed a high school age boy's competitive basketball team. I helped many kids develop not only their athletic skills but also work as a team that helped develop their life skills. 10 kids have gone on to play college sports.

Timeline

Regional Sales Manager

Lifeline Wireless LLC
10.2023 - Current

Warehouse Packer

RedBarn Pet Products LLC
09.2020 - 09.2021

Sales Representative

Wireless Vision LLC.
09.2012 - 01.2014

Customer Service and Sales Supervisor

T-Mobile
08.2002 - 06.2012

Regional Sales Manager

Birch Communications Inc.
9 2013 - 2 2016

COMMUNICATION -

OLATHE EAST HIGH SCHOOL

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STEPHEN TALBOTT