Stephen Tate

Bayou Jacks Cajun Grill

06.2014 - Current

Accomplished multiple tasks within established timeframes.
Maintained professional, organized, and safe environment for employees and patrons.
Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
Onboarded new employees with training and new hire documentation.
Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
Increased customer satisfaction by providing excellent service.
Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
Assisted with staff training, sharing expertise in bartending techniques and customer service best practices.
Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
Assisted in training new hires, providing guidance on restaurant standards and best practices.