Stephen Tate
Northlake,TX
Overview
10
10
years of professional experience
Work History
Manager/Bartender/Server
Bayou Jacks Cajun Grill
Roanoke, TX
06.2014 - Current
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Onboarded new employees with training and new hire documentation.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
- Increased customer satisfaction by providing excellent service.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
- Assisted with staff training, sharing expertise in bartending techniques and customer service best practices.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
- Assisted in training new hires, providing guidance on restaurant standards and best practices.
Key Manager
Pizza Hut
Keller, TX
08.2014 - 04.2015
Education
No Degree - I.T.
Northlake Community College
Irving, TXSkills
- Staff Development
- Sales Techniques
- Staff Training and Development
- Problem Solving
- Decision Making
- Problem Resolution
- Computer Skills
Timeline
Key Manager
Pizza Hut
08.2014 - 04.2015
Manager/Bartender/Server
Bayou Jacks Cajun Grill
06.2014 - Current
No Degree - I.T.
Northlake Community College