Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Stephen Tester, II

Cary,NC

Summary

Quick Learning ISTQB Certified Quality Assurance Tester with a passion for quality, process improvement, and video games. Experience and knowledge in multiple testing suite applications including Jira and Azure DevOps. Well versed in Business Process Model Notation 2.0. An excellent digital and oral communicator with knowledge and experience in communicating technical details to business focused stakeholders.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Quality Assurance Analyst

First Citizens Bank
06.2020 - Current
  • Enhanced software quality for Digital Account Opening team by writing test cases based on product specifications, conducting thorough test execution, and reporting defects in a clear and timely manner using testing tools like Jira and Azure DevOps.
  • Facilitated regular meetings with cross-functional teams to discuss progress updates, communicate concerns or challenges, clarify product requirements, and ensure alignment of project goals.
  • Led demonstrations of progress on new or improved functionality to project stakeholders.
  • Served as a liaison between the QA team and other departments such as Development, Customer Support, and Project Management, ensuring effective communication throughout all stages of the project lifecycle.
  • Trained teammates in developing skills necessary to grasp application concepts and tool suites.
  • Increased external teams' efficiency through Value Stream Mapping leading to increased productivity and significant decreases in downtime.

Deli Counter Clerk

Publix
01.2020 - 06.2020
  • Worked closely with store management to address any customer concerns or issues promptly and professionally.
  • Prepared custom sandwiches, salads, and platters, meeting diverse customer needs and preferences.
  • Handled high volume of customers during peak hours while maintaining exceptional service standards, sanitary regulations, and product quality

Education

General Education And Prerequisite IT Courework

Cedarville University
Cedarville, OH

Bachelor of Science - Information Technology: Security And Networking

Liberty University
Lynchburg, VA
08.2021

Skills

  • Quality Assurance
  • Manual Testing
  • Test Case Creation
  • Mentoring and training
  • Software Defect Documentation
  • Bug Tracking

Certification

International Software Testing Qualifications Board (ISTQB) Certified Tester, Foundation Level

Timeline

Quality Assurance Analyst

First Citizens Bank
06.2020 - Current

Deli Counter Clerk

Publix
01.2020 - 06.2020

General Education And Prerequisite IT Courework

Cedarville University

Bachelor of Science - Information Technology: Security And Networking

Liberty University

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Stephen Tester, II