Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Stephen Thomas

Maple Valley,WA

Summary

Highly motivated and detail-oriented loss prevention professional experienced in detecting, preventing and resolving security breaches, fraudulent activities and theft. Proven ability to remain calm and professional in high-pressure situations. Maintains professionalism and strong customer service standards.

Overview

31
31
years of professional experience
1
1
Certification

Work History

Area Loss Prevention Manager

Walgreens
01.2007 - Current
  • Manage loss at 56 Walgreens stores in the Seattle/Alaska Markets with annual sales of over $500 million, within 5 Districts.
  • Developed strong working relationships with local law enforcement agencies, enhancing cooperation in theft investigations.
  • Conducted annual performance reviews for loss prevention associates, providing constructive feedback on strengths and areas needing improvement.
  • Collaborated with store managers to develop and implement action plans for improving loss prevention efforts.
  • Improved overall store safety by conducting regular risk assessments and recommending necessary changes in operations or policy.
  • Conducted interviews of dishonest employees as well as cases involving Sexual Harassment, Workplace Violence, Social Media violations and Drug Diversion, averaging 150+ cases a year.
  • Represented Walgreens by presenting at Board of Pharmacy, Violent Crime and ORC Meetings

Area Loss Prevention Manager

Mervyns'
01.2005 - 01.2007
  • Managed loss at 11 locations and a staff of 25+ with annualized sales of $110 million
  • Ensured that staff, productivity and shortage goals were met by regularly conducting store visits, process reviews and training
  • Scrutinized reports to identify internal losses and conduct interviews of dishonest team members, taking necessary corrective action.

Executive Team Leader (Asset Protection-Logistics)

Target
06.1993 - 01.2005
  • Responsible for daily sales, stock and staff of 30-40 for a $37 million store
  • Oversaw daily operations, ensuring adherence to regulatory requirements, organizational policies, and industry standards.
  • Selected as store Assessment, Inventory and Safety Captain
  • Investigated and successfully interviewed dishonest team members, resulting in the highest district wide case resolution
  • Led individual stores through safe and secure remodel of facilities, emphasizing the importance of activities to maintain inventory and prevent loss.

Education

Bachelor of Arts Degree -

University of Washington
Seattle, Washington
12.2013

Skills

  • Investigations
  • Interviews and interrogations
  • Theft Prevention
  • Ethics and integrity
  • External Theft Prevention

Certification

LPC Loss Prevention Certified


PTCB Certified Rx Technician


Advanced & Basic Interview and Interrogation Techniques Wicklander-Zulawski



Timeline

Area Loss Prevention Manager

Walgreens
01.2007 - Current

Area Loss Prevention Manager

Mervyns'
01.2005 - 01.2007

Executive Team Leader (Asset Protection-Logistics)

Target
06.1993 - 01.2005

Bachelor of Arts Degree -

University of Washington

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Stephen Thomas