Stephen Thomas
Winter Haven,FL
Summary
Dynamic and detail-oriented professional with a proven track record at Phoenix Logistics and Cold Storage. Skilled in problem-solving and time management, I excel in fast-paced environments, ensuring operational efficiency and accuracy. Known for fostering teamwork and maintaining a positive attitude, I effectively adapt to challenges while utilizing equipment like forklifts, pallet jacks and yard truck.
Overview
37
37
years of professional experience
Work History
Cross Dock Lead
Phoenix Logistics and Cold Storage
08.2011 - Current
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Worked flexible hours across night, weekend, and holiday shifts.
- Managed time efficiently in order to complete all tasks within deadlines.
- Organized and detail-oriented with a strong work ethic.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Can move trailers with yard truck for each dock.
- Can use double jack, forklift, slip machine, order picker, and stand up lift trucks.
RTV Clerk
Home Depot
04.2000 - 06.2011
- Performed regular audits on processed returns to identify potential issues or inconsistencies requiring further investigation.
- Assisted in implementing new technology solutions within the RTV department, improving overall operational efficiency.
- Developed strong relationships with vendor representatives, facilitating efficient handling of product returns.
- Expedited credit processing for customers by ensuring prompt completion of required documentation and system updates.
- Increased efficiency in the RTV department by organizing and maintaining a clean workspace.
- Safeguarded company assets through vigilant monitoring of returned merchandise for signs of theft or fraud.
- Maintained compliance with company standards and regulations during all phases of the return process.
- Exhibited high energy and professionalism when dealing with clients and staff.
Shipping and Receiving Clerk
Winn Dixie Supermarket
05.1988 - 04.2000
- Received incoming shipments, compared contents against associated records and transmitted to proper department.
- Packaged goods in safe containers to prepare for shipping, adhering to packaging protocols.
- Used pallet jacks and dollies to load and unloaded goods from trucks and containers.
- Reduced shipping errors through meticulous inspection of outgoing packages and double-checking labels.
Education
Winter Haven Senior High School
Winter Haven, FLSkills
- Friendly, positive attitude
- Teamwork and collaboration
- Customer service
- Problem-solving
- Time management
- Attention to detail
- Dependable and responsible
- Flexible and adaptable
- Calm under pressure
- Organization and time management
- Problem resolution
- Organizational skills
Timeline
Cross Dock Lead
Phoenix Logistics and Cold Storage
08.2011 - Current
RTV Clerk
Home Depot
04.2000 - 06.2011
Shipping and Receiving Clerk
Winn Dixie Supermarket
05.1988 - 04.2000
Winter Haven Senior High School
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