Summary
Overview
Work History
Education
Skills
Timeline
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Stephen T. Kirk

Summary

Dynamic sales professional with a proven track record in a multitude of sales capacities. Excelling in customer retention strategies, needs analysis and Rapport building. Recognized as a top producer, I leverage CRM proficiencies and relationship building to drive revenue growth and achieve quotas. Passionate about delivering tailored solutions that meet client needs and enhance satisfaction.

Overview

9
9
years of professional experience

Work History

Case Coordinator

SAMHSA CBI
11.2023 - 01.2025
  • Facilitated weekly meetings with clients to discuss care goals and directives.
  • Tracked case progress through data analysis tools, including spreadsheets and databases.
  • Coordinated communication among families, doctors, social workers, and teachers.
  • Identified community resources to support clients in achieving their objectives.
  • Assisted clients with navigation of legal and healthcare systems via referrals and resources.
  • Provided counseling services to clients facing crisis situations.

Licensed Auto and Home Insurance (P&C) Sales Representative

Liberty Mutual
01.2021 - 07.2023
  • Collaborated with home and auto owners to identify individual needs and tailor specific policies.
  • Achieved top sales performance, ranking in top 10% of organization for retention.
  • Attained highest score of 92% in class on P&C licensing exam.
  • Supported managers in coaching new representatives to enhance sales and customer service skills.
  • Educated clients on optimal coverage levels for automobiles and homes, emphasizing savings from bundling services.

Account Executive

Yelp
12.2018 - 03.2021
  • Engaged small business owners to assess needs and recommend tailored marketing packages.
  • Consistently achieved top 10 monthly sales performance
  • Identified individual client needs to devise optimal solutions for their businesses.
  • Leveraged email, phone calls, Zoom meetings, and social media to enhance client conversion rates.
  • Achieved multiple promotions at Yelp, culminating in role as Account Executive.
  • Developed and implemented a comprehensive sales plan to increase revenue/ conversion

Head of Sales

Strategic Business Solutions
10.2015 - 10.2018
  • Company Overview: (Subsidiary of Cosmich Simmons & Brown Law Office)
  • Lead the sales department for the partners of the firm.
  • Spoke to prospective clients and carried out phone appointments and introductions for our attorneys when necessary.
  • Utilized social media, e-mail campaigns, built and acquired custom lead sources and lists, maintained relationships with large law firms and companies along with implementing a highly successful cold e-mail/cold call script.
  • Kept track and provided personal attention to entire client list and input all client information into CRM.
  • Cold called and initiated interest in e-discovery services and why it is so necessary for law firms and corporations alike.
  • (Subsidiary of Cosmich Simmons & Brown Law Office)

Education

High School -

DESERT MOUNTAIN HIGH SCHOOL
01.2008

Skills

  • Sales revenue growth
  • Customer retention strategies
  • Needs analysis
  • Sales expertise
  • Cold calling techniques
  • CRM proficiency
  • Pipeline management
  • Relationship building
  • Top producer status
  • Quota achievement
  • B2B sales management
  • Negotiation tactics

Timeline

Case Coordinator

SAMHSA CBI
11.2023 - 01.2025

Licensed Auto and Home Insurance (P&C) Sales Representative

Liberty Mutual
01.2021 - 07.2023

Account Executive

Yelp
12.2018 - 03.2021

Head of Sales

Strategic Business Solutions
10.2015 - 10.2018

High School -

DESERT MOUNTAIN HIGH SCHOOL

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Stephen T. Kirk