Stephen Valenzano
Parsippany,NJ
Summary
Adaptable and results-driven professional with experience in sales, customer engagement, and team leadership. Known for excellent communication, problem-solving, and collaboration skills. Proven ability to exceed goals in dynamic, high-pressure environments. Eager to leverage diverse experience and commitment to growth in a variety of roles.
Overview
7
7
years of professional experience
Work History
Shop From Home Associate
Shoprite
02.2023 - 10.2024
- Assisted customers with online orders, ensuring accuracy and timely fulfillment
- Managed inventory and coordinated product availability for online orders
- Provided excellent customer service through remote communication and problem resolution
Assistant Manager / Sales Associate
Retro Fitness
05.2017 - 03.2022
- Drove significant membership growth, credited with over 300 membership sales
- Trained and mentored new employees to improve sales and customer service efficiency
- Managed client retention efforts, leading to higher customer satisfaction scores
Intern
Beasley Media Group
09.2019 - 01.2020
- Conducted research and compiled data to support marketing strategies, including geofencing
- Assisted in administrative tasks, including file organization and call management
- Supported content development and reporting processes
Front Desk / Sales Associate
Petvalu
11.2018 - 08.2019
- Provided excellent customer service, offering product recommendations and assistance
- Managed cash register, processed transactions, and maintained an organized sales floor
- Completed coursework and earned certification in the care of Fish, Herptiles, and Cats
Intern
Newwebdesign.com
11.2017 - 02.2018
- Conducted research to support client projects and gathered market data
- Assisted with administrative tasks such as scheduling and communication between the team and clients
- Supported the team in project management activities to ensure deadlines were met
Education
Business Major - Completed One Year
Seton Hall University
South Orange, NJAssociate of Arts - Liberal Arts and Sciences
County College of Morris
Randolph Township, NJ08-2020
High School Diploma -
Morris County Vocational School
Denville, NJ06-2018
Skills
- Sales & Customer Retention
- Team Leadership & Training
- Public Speaking & Communication
- Time Management & Multitasking
- Data Analysis & Market Research
- Strategic Problem-Solving
- Client Relationship Management
- Adaptability & Fast Learner
- Customer service
- Money handling
- Problem-solving skills
- Quick learner
Timeline
Shop From Home Associate
Shoprite
02.2023 - 10.2024
Intern
Beasley Media Group
09.2019 - 01.2020
Front Desk / Sales Associate
Petvalu
11.2018 - 08.2019
Intern
Newwebdesign.com
11.2017 - 02.2018
Assistant Manager / Sales Associate
Retro Fitness
05.2017 - 03.2022
Business Major - Completed One Year
Seton Hall University
Associate of Arts - Liberal Arts and Sciences
County College of Morris
High School Diploma -
Morris County Vocational School
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