Summary
Overview
Work History
Education
Skills
Timeline
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Stephen Walters

Ashland,OH

Summary

Dynamic operations supervisor at FirstEnergy with a proven track record in workflow optimization and team development. Spearheaded process improvements that enhanced service delivery and reduced operational delays. Skilled in maintaining compliance and effective conflict resolution, fostering a culture of continuous improvement among teams.

Operations professional with proven expertise in optimizing workflows and enhancing productivity. Strong leadership skills with focus on team collaboration and achieving results. Known for flexibility and reliability in adapting to changing operational needs. Proficient in process improvement, resource management, and conflict resolution.

Overview

25
25
years of professional experience

Work History

Supervisor of Operations

FirstEnergy
09.2000 - 04.2025
  • Oversaw daily operations of a substation department to ensure compliance with safety regulations and operational standards.
  • Coordinate workflow among teams such as Engineers and Project managers to improve efficiency and productivity across departments and ensuring successful completion of projects and meeting deadline
  • Implemented process improvements that enhanced service delivery and reduce operational delays.
  • Developed training programs for our Engineering group companywide to ensure employee skills and promote a culture of continuous improvement.
  • Ensure compliance with company policies, industry regulations and safety standards in daily operations.

Education

Mechanical Engineering

University of Akron
Akron, OH
05-2010

Skills

  • Collaborative team management
  • Client support
  • Team development
  • Effective conflict resolution
  • Workflow optimization
  • Maintaining compliance
  • Project management
  • Regulatory compliance

Timeline

Supervisor of Operations

FirstEnergy
09.2000 - 04.2025

Mechanical Engineering

University of Akron

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