Summary
Overview
Work History
Education
Skills
Certification
Languages
Accomplishments
Timeline
Generic

Stephen West, MBA

Indianapolis,IN

Summary

Forward-thinking senior executive offering 10+ years diverse experience in overseeing operations, driving business strategy and creating solutions for clients. Personable and tactical leader with exceptional skills to direct the big picture while keeping sight of critical details. Key expertise in regulatory, healthcare, biomedical, and pharmaceutical industry.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Vice President, Account Director

Wondros
Pittsburgh, PA
01.2019 - Current
  • Managed agency's client relationship with key account, National Institutes of Health (NIH), as we built the world's largest, most diverse genomic database in existence.
  • Oversaw marketing and community engagement plans for 100+ U.S.-based healthcare provider organizations (HPO).
  • Coached nine account team members, and governed cross-functional teams, to ensure successful execution of creative asset development and strategic plans.
  • Managed $35MM in account budgets, partnering with the C-suite on mission-critical objectives.
  • Pioneered a go-to-market model that led to a 25% increase in campaign launch effectiveness.
  • Streamlined operational workflows, reducing creative asset turnaround by 20% and throughput by 15%.
  • Created marketing policies and procedures, evaluating and revising to maximize team efforts.
  • Supported business development by growing healthcare accounts 5% annually.

Senior Account Manager

Eckel & Vaughan
Raleigh, NC
11.2016 - 01.2019
  • Coached three account team members to ensure successful execution of strategic plans.
  • Expanded AOR roster by 4%, including securing agency’s first non-profit sector account.
  • Executed three award-winning campaigns, creating a 25% increase in client brand awareness.
  • Managed $1-2MM in account budgets, personally contributing a 5% YOY increase in ROI.
  • Drove a 12% increase in stakeholder satisfaction through grassroots engagement activations.

Education

MBA - Marketing

UNC Kenan-Flagler Business School
Chapel Hill, NC

Bachelor of Science - Integrated Strategic Marketing

University of Kentucky
Lexington, KY

Skills

  • Account Management
  • Business Storytelling
  • Client Relationship Building
  • Compliance Advisory
  • Corporate Branding
  • Customer Education
  • Disease Research
  • Operations Management
  • Policy and Procedure Development
  • Risk Mitigation
  • Regulatory Requirements
  • Strategic Planning

Certification

Eckel
  • Sustainability and Leadership, IPADE Business School, Universidad PanAmericana
  • Changing Environment for International Business in Europe, WHU Otto Beisheim School of Management
  • Sexual and Gender Minority Cultural Competency, Stanford University School of Medicine

Languages

English
Native/ Bilingual
Spanish
Professional

Accomplishments

  • Contributor: 3 Inspire Awards | 2017 N.C. Public Relations Society of America
  • Contributor: Silver Anvil Award | 2016 Public Relations Society of America

Timeline

Vice President, Account Director

Wondros
01.2019 - Current

Senior Account Manager

Eckel & Vaughan
11.2016 - 01.2019

MBA - Marketing

UNC Kenan-Flagler Business School

Bachelor of Science - Integrated Strategic Marketing

University of Kentucky

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Stephen West, MBA