Stephen Whitehead
Summary
Compassionate professional with a versatile background in customer-facing roles. Recognized for strong communication and teamwork skills, contributing to improved service quality and compliance. Prepared to leverage experience in enhancing guest interactions and maintaining a safe environment.
Overview
5
5
years of professional experience
Work History
Bouncer
The Hill
Lexington, KY
09.2025 - Current
- Monitor guest entry and exit to maintain safety and order in venue.
- Enforce venue policies and regulations to ensure compliance and enhance guest experience.
- Collaborate with security team to address potential disturbances proactively.
- Conduct regular patrols to identify and mitigate safety risks within premises.
Laborer
Madison County Board Of Education
Richmond, KY
06.2025 - 08.2025
- Operated hand and power tools for maintenance and repair tasks.
- Assisted in loading and unloading supplies, ensuring efficient workflow.
- Maintained cleanliness of school facilities to promote safe learning environments.
- Collaborated with team members to complete projects within deadlines.
Pharmacy Technician
Berea Drug
Berea, KY
09.2023 - 05.2024
- Filled and labeled prescriptions accurately while adhering to safety protocols.
- Assisted pharmacists in managing inventory levels and processing medication orders efficiently.
- Provided excellent customer service by addressing patient inquiries and resolving issues promptly.
- Maintained cleanliness and organization of pharmacy workspace to ensure compliance with regulations.
- Operated pharmacy software for prescription processing and medication tracking effectively.
- Trained new team members on procedures, enhancing overall team efficiency and service quality.
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Stocked, labeled, and inventoried medication to keep accurate records.
Cashier
Walmart
Berea, KY
12.2022 - 04.2024
- Processed customer transactions efficiently using point-of-sale systems.
- Assisted customers with product inquiries, enhancing overall shopping experience.
- Maintained cleanliness and organization of checkout areas to ensure smooth operations.
- Collaborated with team members to manage inventory levels during peak hours.
Sandwich Artist
Subway
Berea, KY
01.2021 - 11.2021
- Prepared sandwiches according to customer specifications and food safety standards.
- Maintained cleanliness and organization of workstations and dining areas.
- Assisted customers in selecting menu items and answering queries about ingredients.
- Operated cash register, processed transactions, and handled cash accurately.
Education
Bachelor of Science - Biology
University of Kentucky
Lexington, KY05.2028
Skills
- Physical strength
- Customer service
- Work ethic and integrity
- Patience and empathy
- Integrity and honesty
- Problem-solving skills
- Team collaboration
Timeline
Bouncer
The Hill
09.2025 - Current
Laborer
Madison County Board Of Education
06.2025 - 08.2025
Pharmacy Technician
Berea Drug
09.2023 - 05.2024
Cashier
Walmart
12.2022 - 04.2024
Sandwich Artist
Subway
01.2021 - 11.2021
Bachelor of Science - Biology
University of Kentucky