Stephen Williams

Security Patrol and Observation: Conduct foot and vehicle patrols around client properties, ensuring a visible presence to deter crime.

- Access Control and Visitor Management: Monitor entry points, check credentials, and manage visitor logs to maintain security integrity. As well as addressing security breaches or disturbances, documenting incidents, and coordinating with local law enforcement when necessary.
- Emergency Preparedness: Participate in emergency drills, understand evacuation procedures, and provide first aid when required.
- Customer Service: Interact with clients, employees, and visitors, offering assistance while maintaining a professional security posture. Adhering to GardaWorld and clients' specific security policies, ensuring safety standards, and regulations.

Security Patrol and Surveillance: Conducted regular rounds at the hotel to ensure safety, monitoring for suspicious activities, or unauthorized access.
- Shuttle Bus Operations: Provided transportation services, making 5-6 airport runs nightly for flight crew members and passengers, ensuring timely and safe travel.
- Customer Service and Interaction: Engaged with hotel guests and airline staff, providing assistance, and maintaining a courteous, professional demeanor.

- Vehicle Maintenance and Inspection: Performed pre-shift checks on the shuttle bus, ensuring it was in safe operating condition for all trips.
- Incident Reporting and Documentation: Documented security observations and shuttle service details, contributing to safety logs and operations.

Surveillance and Observation: Monitored CCTV footage, patrolled store areas, and observed customer behavior to prevent theft.
- Policy Implementation and Compliance: Enforced store policies, conducted bag checks, and ensured compliance with security protocols.
- Team Leadership and Training: Coordinated with team members, provided on-the-job training, and reported incidents to management.
- Data Analysis and Reporting: Reviewed daily security logs, documented observations, and prepared incident reports for review.
- Customer Interaction and Conflict Resolution: Addressed shoplifting demeanor. Incidents, resolved customer disputes, and maintained a professional demeanor.

- Asset Protection: Checked merchandise tags, secured high-value items, and maintained the integrity of the store's inventory.
Education