Summary
Overview
Work History
Education
Skills
Timeline
Generic

Stephen Willis

Ventura,CA

Summary

Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

6
6
years of professional experience

Work History

Maintenance Crew Member

Walmart
Ventura, CA
06.2022 - 05.2024
  • Performed routine maintenance and repair of buildings, grounds, and equipment.
  • Inspected building interiors and exteriors for needed repairs or replacements.
  • Repaired minor plumbing issues such as clogged drains, leaking faucets, broken pipes.
  • Identified problems during daily work inspections and addressed concerns.
  • Maintained inventory of tools and supplies used for repairs and maintenance projects.
  • Assisted with painting projects both inside and outside the facility.
  • Operated hand tools and power tools to make minor maintenance repairs and maintain grounds and walks.
  • Collaborated with team members to assess equipment performance needs.
  • Maintained compliance with internal and regulatory safety standards.
  • Notified management about necessary repairs or professional service needs for building operating systems.
  • Maintained clear and safe workspace areas to meet OSHA standards.
  • Followed correct procedures for handling, transporting and disposing of new and recycled materials.
  • Implemented troubleshooting techniques to resolve issue.
  • Implemented preventive maintenance practices and upheld equipment guidelines to avoid failures.
  • Ordered parts, supplies or equipment from catalogs or suppliers.
  • Maintained or repaired specialized equipment or machinery.
  • Organized shelves, racks and bins to ensure product availability.
  • Maintained cleanliness of work area by sweeping, dusting and disposing of trash.
  • Assisted customers with locating items, retrieving merchandise from stockroom shelves and providing information on products.
  • Provided excellent customer service when assisting customers in finding desired items or answering questions about products or services offered.
  • Utilized hand truck to transport large quantities of merchandise between departments or areas within the store.
  • Helped unpack shipments, check contents against invoices, sort boxes into stacks for stocking purposes.

Tow Truck Driver

McCoys Towing
Santa Paula, CA
12.2017 - 04.2021
  • Assisted with the loading and unloading of vehicles onto tow truck.
  • Maintained accurate records of all towing activities.
  • Performed vehicle inspections prior to towing.
  • Provided roadside assistance services such as jump starts, tire changes, and fuel delivery.
  • Transported vehicles from accident scenes to repair shops or storage lots.
  • Inspected tow trucks before and after use for mechanical issues or damage.
  • Checked chains, cables, straps, and winches for proper operation and safety purposes.
  • Patrolled assigned areas in search of disabled vehicles requiring service.
  • Repaired broken down vehicles on the side of the road when needed.
  • Utilized radios or telephones to communicate with dispatch personnel regarding job details.
  • Communicated effectively with customers to assess their needs and provide appropriate solutions.
  • Delivered customer vehicles safely and efficiently to desired destinations while adhering to traffic laws and regulations.
  • Conducted regular maintenance checks including oil levels, brake fluid levels, air pressure levels in tires.
  • Assisted customers in understanding how tow trucks work and what services are available.
  • Responded promptly to emergency calls from dispatch personnel or customers in need of help.
  • Provided courteous customer service at all times by being friendly, helpful, and professional.
  • Drove a variety of tow trucks depending on the size and weight of the load being towed.
  • Worked closely with other drivers, mechanics, tow operators during shifts.
  • Followed company policies and procedures related to health and safety guidelines.
  • Loaded heavy items onto flatbeds using cranes and pulleys safely and securely.
  • Maintained safe driving habits to protect property and general public on roadways.
  • Provided safety, security and transportation in accordance with policies, procedures and regulations.
  • Established relationships with agency representatives to complete towing jobs efficiently and according to procedures.
  • Prepared necessary forms and reports with accuracy to perform essential recordkeeping.
  • Planned efficient routes and adjusted strategies based on current weather and traffic information.
  • Conducted regular vehicle and equipment inspections to maintain safety and comply with laws.
  • Maintained physical and mental fitness to accomplish demanding trip schedules, remain alert and ensure safety at all times.
  • Completed transfers at hubs and final destinations to keep routes on schedule.
  • Completed vehicle recoveries, private tows and involuntary retrievals in collaboration with businesses and police departments.
  • Worked well with dispatchers to communicate route and schedule changes.
  • Updated logs with timely and accurate information meet internal requirements and DOT recordkeeping demands.
  • Implemented daily DOT pre-trip inspections to reduce risks or delivery delays.
  • Conducted daily DOT pre-trip inspections according to set checklist.
  • Inspected and maintained vehicle supplies and equipment to ensure vehicles remained in proper working condition.
  • Added fluids, checked tires and kept interior and exterior spotless as part of vehicle upkeep.
  • Responded quickly to customer complaints and gathered pertinent information to make educated decisions for remediation.
  • Performed pre- and post-trip safety and maintenance checks to mitigate hazards.
  • Maintained vehicle logs, records of cargo, or billing statements in accordance with regulations

Education

High School Diploma -

Gateway High School
Camarillo, CA
06-2004

Skills

  • Cleaning procedures
  • Mechanical Aptitude
  • Vehicle Maintenance
  • Safety Protocols
  • Time Management
  • Safety Management
  • Preventive Maintenance
  • OSHA Compliance
  • Detail orientation
  • Equipment and System Inspection
  • Heavy Lifting
  • Plumbing Repairs
  • Repair and Maintenance

Timeline

Maintenance Crew Member

Walmart
06.2022 - 05.2024

Tow Truck Driver

McCoys Towing
12.2017 - 04.2021

High School Diploma -

Gateway High School

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Stephen Willis