Stephen Wines
Hampton,GA
Summary
Experienced business leader with demonstrated strategic planning, problem-solving and team-building abilities. Successful at bringing in and training staff to handle customer and business needs. Motivational, diplomatic and respectful of people from different backgrounds.
Overview
14
14
years of professional experience
Work History
Business Owner
Best Friends Flooring
Atlanta, GA
09.2018 - Current
- Kept records for production, inventory, income and expenses.
- Determined pricing for products or services based on costs and competition.
- Interviewed, trained and supervised employees.
- Promoted business on social media platforms to maximize brand identity and generate revenue.
- Resolved issues quickly through meticulous research and quick decision-making.
- Maintained records and charts to track and report progress of process improvements.
- Selected best and most efficient methods to complete on-time deliverables.
Sales Associate
50 Floor
Atlanta, GA
05.2015 - 09.2018
- Helped customers find specific products, answered questions and offered product advice.
- Collected payments and provided accurate change.
- Engaged customers in friendly, professional dialogue to determine needs.
- Performed sales consultations and educated clients on products and services.
- Maintained professional network of potential clients and business opportunities.
- Developed and implemented new sales strategies to update product lines.
- Prepared sales production reports for senior management.
Sales Manager
Georgia Craft Distributors
Hampton, GA
02.2009 - 02.2015
- Hired and onboarded team members to meet immediate and expected demand.
- Evaluated and enhanced workflow to implement best practices, reduce costs and increase staff motivation and satisfaction.
- Reviewed production costs and product quality and modified inventory control programs to maintain and enhance annual business plan.
- Engaged with existing and potential clients to gain insight into needs.
- Organized and facilitated budgets, product estimates, sales forecasts and product allocations to maximize resource utilization and customer sales opportunities.
- Analyzed, compiled and presented statistical, financial and production processing reports to senior leadership.
- Managed scheduling, training and inventory control.
- Recruited, hired and trained crew members on application of projects, customer relations and customer service.
- Addressed customer concerns with suitable solutions.
- Tracked and replenished inventory to maintain par levels.
- Built strong operational teams to meet process and production demands.
Skills
- Relationship Building
- New Business Development
- Work Planning and Prioritization
- Business Planning
- Staff Management
- Issue Resolution
- Employee Training
- Originality and Creativity
- Decision Making
- Training Management
- Staff Development
Hobbies
- Hiking and Doing Outdoorsy things, I love a good hike and getting out in nature.
- All things music, I started learning guitar very young and actively play music still today!
- Fitness, I make every effort to take care of myself.
Timeline
Business Owner
Best Friends Flooring
09.2018 - Current
Sales Associate
50 Floor
05.2015 - 09.2018
Sales Manager
Georgia Craft Distributors
02.2009 - 02.2015