Stephen Wolfe
Carmel
Summary
Dynamic operations manager with extensive experience at New York City Transit, excelling in defect detection and employee training. Proven track record in enhancing workflow efficiency and safety standards. Skilled in equipment calibration and process supervision, driving significant improvements in productivity and communication across teams.
Overview
12
12
years of professional experience
Work History
Line Supervisor
New York City Transit
07.2024 - Current
- Supervised chassis maintainers at mega depot Gun hill & Mother Clara Hale depot.
- Maintained employee schedules to cover weekday, evening and weekend shifts.
- Coordinated with other supervisors within facility to manage operations between departments.
- Prepared reports to evaluate workflow and production output to identify areas for targeted improvement.
Chassis Mechanic
New York City Transit
09.2018 - 09.2024
- Repaired and replaced worn and damaged components.
- Read and followed technical documentation to complete accurate repairs.
- Analyzed vehicle data using advanced diagnostic equipment.
- Coordinated with parts department to determine availability of necessary components.
- Repaired brake, exhaust, electrical and other systems for domestic automotive brands.
Parts Specialist
Acura
10.2015 - 09.2018
- Tracked parts use and charged items to customer accounts for billing.
- Stocked storage areas with merchandise from new trucks, following bins system accurately to minimize inventory errors.
- Received and restocked product, keeping sales floor shelves full and ready for customers' purchases.
- Increased store revenue by cross-selling products and upselling services to customers.
- Stocked and managed stock of parts.
Operations Manager
Auto Body Shop
01.2013 - 09.2013
- Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
- Identified and resolved unauthorized, unsafe, or ineffective practices.
- Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
- Negotiated contracts with vendors and suppliers to obtain best pricing and terms.
Education
High School Diploma -
Carmel High School
Carmel, NY06-2014
Auto Mechanics
BOCES
Yorktown Heights, NY06-2014
Skills
- Defect detection
- Workplace safety
- Employee training
- Equipment calibration
- Process supervision
Timeline
Line Supervisor
New York City Transit
07.2024 - Current
Chassis Mechanic
New York City Transit
09.2018 - 09.2024
Parts Specialist
Acura
10.2015 - 09.2018
Operations Manager
Auto Body Shop
01.2013 - 09.2013
High School Diploma -
Carmel High School
Auto Mechanics
BOCES
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