Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Stephen Xiong

Lawrenceville,GA

Summary

Eager to contribute to a dynamic team and support organizational goals. Purpose-driven warehouse manager with several years of experience supervising operations. Expert in consistently fulfilling orders on time through outstanding hiring, training and resource management. Personable communicator with strengths in providing useful and constructive employee evaluations to increase efficiency and support employee confidence.

Overview

19
19
years of professional experience
1
1
Certification

Work History

Warehouse Manager

Vistar Atlanta
Lawrenceville, GA
07.2024 - Current
  • Coordinated and monitored the receipt, storage, and dispatch of goods within the warehouse.
  • Established procedures for receiving, storing, handling hazardous materials safely.
  • Conducted periodic audits of the warehouse environment to identify any potential hazards or risks.
  • Developed strategies to optimize workflow processes in order to maximize productivity.
  • Ensured that all orders were accurately fulfilled in a timely manner.
  • Monitored staff performance, identified areas for improvement, and provided training as needed.
  • Planned and implemented efficient warehousing systems for incoming and outgoing goods.
  • Increased productivity through cross-training and thorough training of both current employees and new hires.
  • Partnered with leadership team to resolve order management challenges, safety or regulatory issues.
  • Facilitated team meetings to communicate goals, updates, and solicit feedback for continuous improvement.
  • Managed day-to-day logistics operations, monitoring incoming deliveries and overseeing personnel tasks.

Receiving Supervisor

Vistar Atlanta
Lawrenceville, GA
08.2020 - 07.2023
  • Ensured appropriate staffing levels to meet production demands.
  • Identified process improvement opportunities within the warehouse environment.
  • Reviewed invoices for accuracy prior to authorizing payment processing.
  • Created strategies for improving operational efficiencies in the warehouse.
  • Provided leadership to motivate staff members to achieve performance goals.
  • Monitored warehouse operations to ensure accuracy and efficiency.
  • Directed the daily operations of the receiving department, overseeing a staff of 10+ employees.
  • Conducted regular inspections of material handling equipment to ensure proper functioning.
  • Monitored and maintained accurate receiving records for all incoming shipments.
  • Organized shipping documents into an efficient filing system for easy retrieval when needed.
  • Provided training and guidance to new team members on proper procedures related to receiving activities.
  • Assisted with resolving customer complaints related to incorrect orders, damaged goods or late deliveries.

Team Lead

Vistar Atlanta
Lawrenceville, GA
06.2016 - 08.2020
  • Collaborated with other departments to develop effective solutions that meet customer needs.
  • Maintained accurate records of employee attendance and task completion times.
  • Coordinated team resources to achieve project goals.
  • Identified opportunities for process improvements, implementing changes when required.
  • Ensured compliance with company policies and procedures throughout the team.
  • Provided leadership and guidance to team members, ensuring that tasks were completed on time and to a high standard.
  • Trained new staff in relevant processes and procedures.
  • Delegated daily tasks to team members to optimize group productivity.
  • Utilized RF scanner technology while moving stock within facility in order to maintain accurate inventory levels.
  • Performed daily maintenance checks on forklifts to ensure optimal performance.
  • Unloaded delivery trucks with product by hand or utilizing lift-gate truck when needed.

Shipping Supervisor

Vistar Atlanta
Lawrenceville, GA
06.2015 - 06.2016
  • Provided feedback to employees on their performance during weekly one-on-one meetings.
  • Monitored employee productivity levels on a regular basis to identify areas of improvement.
  • Directed and supervised team of 20+ employees in daily operations.
  • Conducted regular performance evaluations, providing constructive feedback and setting individual goals.
  • Fostered a positive and motivating work environment, leading to an increase in team morale.
  • Identified areas for improvement, narrowing focus for decision-makers in making necessary changes.

Loader

Vistar Atlanta
Lawrenceville, GA
06.2015 - 06.2016
  • Provided assistance to co-workers when needed throughout the day including but not limited to lifting heavy objects and packing boxes.
  • Operated manual or electric pallet jack to move skids around the facility as required.
  • Followed safety protocols while operating machinery such as forklifts or pallet jacks.
  • Maintained cleanliness of loading dock area and surrounding areas.
  • Palletized boxes to increase movement and shipment efficiency.
  • Ensured that all paperwork was completed accurately and on time.
  • Secured cargo in trucks with straps, load bars, blocks and other materials.

Freezer Selector

Vistar Atlanta
Lawrenceville, GA
08.2010 - 06.2015
  • Verified accuracy of order picking against customer orders.
  • Organized goods in the freezer ensuring proper rotation of stock.
  • Adhered to strict food safety guidelines while selecting items from shelves in accordance with customer orders.
  • Utilized pallet jacks and forklifts to move merchandise around the freezer safely and efficiently.
  • Maintained cleanliness of warehouse, including freezers, floors, and aisles.
  • Operated pallet jacks in freezer and refrigerator warehouse environments safely and without equipment or product damage.

Screen Printer

Spring Roll LLC
Suwanee, Georgia
06.2008 - 09.2010
  • Assisted in the setup of screen printing presses for various projects.
  • Cleaned screens with solvents and power washers to ensure quality prints.
  • Inspected finished products for any imperfections or defects.
  • Adjusted tension settings on press according to job specifications.
  • Performed regular maintenance on all machines and equipment used in screen printing process.
  • Ensured that production deadlines were met while maintaining quality standards.

Receiver

Chico's FAS
Winder, Georgia
07.2006 - 01.2007
  • Received and verified incoming shipments for accuracy of items, quantities, and condition.
  • Assisted in unloading trucks and stocking shelves with received merchandise.
  • Utilized RF scanner to accurately record item locations in the warehouse database system.
  • Organized goods according to established procedures for efficient retrieval during order fulfillment process.

Education

High School Diploma -

Peachtree Ridge High School
Suwanee, GA
05-2005

Skills

  • Material handling and warehouse operations
  • Quality assurance and audits
  • Forklift operations
  • Shipping and receiving management
  • Order management
  • Microsoft Office
  • Problem solving
  • Effective communication
  • Strong mechanical aptitude with hands-on experience
  • Preventative maintenance
  • Component replacement

Certification

  • HACCP/PCQI certification
  • Carolina Handling equipment certified
  • Carolina Handling Trainer certified
  • First Aid certification

Timeline

Warehouse Manager

Vistar Atlanta
07.2024 - Current

Receiving Supervisor

Vistar Atlanta
08.2020 - 07.2023

Team Lead

Vistar Atlanta
06.2016 - 08.2020

Shipping Supervisor

Vistar Atlanta
06.2015 - 06.2016

Loader

Vistar Atlanta
06.2015 - 06.2016

Freezer Selector

Vistar Atlanta
08.2010 - 06.2015

Screen Printer

Spring Roll LLC
06.2008 - 09.2010

Receiver

Chico's FAS
07.2006 - 01.2007

High School Diploma -

Peachtree Ridge High School

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