Stephen Zimmerman
Lancaster,CA
Summary
Hardworking Sales Associate committed to driving high sales in both slow and busy shifts. Organized and patient individual polished in handling customer complaints and replenishing stock. Flexible and outgoing team player commended for demonstrating honesty and integrity with customers, team members and supervisors.
Overview
12
12
years of professional experience
Work History
Sales Associate
Mattress Firm
Lancaster, PA
10.2017 - Current
- Greeted customers and assessed sleep needs on showroom floor.
- Demonstrated mattress, foundation, and adjustable base features.
- Explained financing options and warranty coverage to shoppers.
- Processed sales orders through point-of-sale systems.
- Maintained product displays and organized showroom merchandise.
- Resolved customer questions using clear service-focused communication.
- Supported store opening and closing routines.
- Former showroom manager overseeing scheduling and maintaining company standards
Print Deptartment Manager
Office Max
Lancaster, Pa
08.2014 - 03.2017
- Responsible for hiring, scheduling, and inventory control
- Overall oversight across print and copy procedures
- Managed OfficeMax sales floor merchandising and planogram compliance
- Trained associates on customer service, register procedures, and store policies
- Monitored inventory levels and ordered office supplies for department needs
Education
Warwick High
Lititz, PaSkills
- Product demonstration
- Financing solutions
- Point-of-sale systems
- Inventory management
Accomplishments
- Former Million Dollar Writer
Timeline
Sales Associate
Mattress Firm
10.2017 - Current
Print Deptartment Manager
Office Max
08.2014 - 03.2017
Warwick High