Stephen A. Rincon

-Calculated quotes and educated potential clients on insurance options.
-Recommended type and amount of coverage based on analysis of customers' circumstances using in depth conversational and sales flow.
-Maintained a knowledgeable foundation of casualty and property insurance within 35 states.
-Being an insurance broker I worked with several companies offering a variety of options to meet with client needs and figure out how the next 2-3 years would look for them under certain companies when it came to claims handling.
-Retained an average of 92% of my clients. Optimized client experience by simply having them reach out to me directly with any questions or issues related to their home/auto insurance accounts.
-Maintained benchmark quota of $50k in premium per month sold ( 25-30 new clients a month). This benchmark allowed myself to prosper within my company and it helped maintain a level of client service that not only exceeded expectations for new clients it also helped me organically grow my referral line of business as well

• Conducted pre-funding and funding activities for over 30 monthly applications.
• Maintained energy and enthusiasm in fast-paced environment.
• Used critical thinking to break down problems, evaluate solutions and make decisions.
• Time management and organization are critical to this position. Allowing my clients to meet virtually anytime, setting the precedence for expectations and overall commitment to my clients set the standard for how business was conducted.

• Ensuring the guest experience is positive and engaging to ensure consistent repeat and referral business.
• Highly team oriented atmosphere that involved continuous peer to peer collaboration.
• Succeeded in workplace evolution during a national crisis that shifted the restaurant industry.
• Exceeded 80% of sales revenue with restaurant operating at 50% capacity compared to pre-Covid era.

• Develop and produce a mortgage portfolio for the residential market.
• Analyze financial information including operating statements and net worth statements to determine appropriate loan size, terms, and pricing.
• Review various reports including appraisals, financial documentation, and engineering reports to determine compliance with investor requirements.
• Evaluate mortgage loan requests in order to approve or deny applications.
• Determine property values based on appraised market prices and the borrower’s credit worthiness.
• Administer mortgage and other secured loan products as per approved amount levels and in accordance with lending policies.
• Investigate credit ratings with credit bureaus and reporting agencies.

• Contract sales associate in B2B screen printing & embroidery production Initiated and incorporated new CRM to help drive sales and enhance lead follow up.
• Responsible for actively contacting outbound leads, managing, and maintaining new accounts.
• Top 5% conversion on cold call leads in industry.
• CRM Pipedrive data within U.S.
• User database.
• Worked closely with management to implement a highly effective sales process.

• Inbound sales call center using in-house optimization software for creating leads Maintained top 25% center sales average during tenure Recognized during the 3rd quarter for highest center conversion on paid search leads.
• Maintained sub 6% churn rate as a result of both compliance and quality standards.
• Thorough understanding of product and consumer needs to boost long term relationships.
• Thrived in fast paced environment with high energy to boost team morale and performance.