Stephen Ackerson
Melbourne
Summary
- Knowledgeable Maintenance Supervisor with extensive experience in business ownership and management. Successfully co-led company, implementing strategic initiatives that enhanced operational efficiency and drove profitability. Demonstrated expertise in financial oversight and team leadership.
- Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Maintenance Technician
RAM Partners LLC
07.2024 - Current
- Performed routine maintenance and repairs on electrical, mechanical, and plumbing systems
- Responded promptly to maintenance requests from tenants or management, resolving issues in a timely manner
- Collaborated with contractors and vendors for specialized repairs or installations
- Installed new fixtures, appliances, or equipment as needed
- Troubleshot and repaired HVAC systems, ensuring optimal performance and energy efficiency
- Implemented preventive maintenance programs to minimize equipment downtime and extend lifespan
- Managed inventory of spare parts, tools, and supplies to support efficient workflow
- Ensured compliance with safety regulations during all repair and maintenance activities
- Coordinated with other departments to schedule maintenance projects without disrupting daily operations
- Used problem-solving skills to alleviate issues efficiently with minimal supervision.
- Operated varied hand and power tools to complete repairs.
Maintenance Supervisor
OPUS Management Group
01.2023 - 07.2024
- Supervised 4 properties in the Brevard portfolio
- Supervised a team of 21 service techs and cleaners
- In charge of ordering materials as well as issuing vendors to the correct properties
- Weekly meetings with Owners
- In charge of day to day maintenance work orders and also unit turns
- Coordinated preventative maintenance schedules, verifying equipment safety and function.
- Streamlined work order processes for increased efficiency in addressing maintenance requests and tracking progress.
- Managed inventories of spare parts and tools to ensure the availability of necessary resources for timely repairs.
- Facilitated strong communication between maintenance personnel and other departments to ensure seamless coordination during planned outages or emergency situations.
- Negotiated contracts with vendors for cost-effective materials procurement.
- Tracked and progressed maintenance requests in Yardi systems to meet schedules.
Maintenance Supervisor
Riverstone Communities
08.2020 - 12.2023
- Supervised a team of Mobile home Techs
- Work orders as well as Mobile home renovations
- Member of the training team who trained new techs on how to's (electric, plumbing, drywall, subflooring etc.)
- Supervised 4 employees and scheduled shifts.
- Mentored junior technicians through hands-on training, fostering a culture of teamwork and knowledge sharing within the maintenance department.
- Paid close attention to guidelines, specifications, and detailed instructions to continuously adhere to strict operational and maintenance regulations.
- Conducted regular performance evaluations of maintenance staff to identify strengths, areas for improvement, and opportunities for growth within the organization.
- Collaborated with cross-functional teams to develop budgets for maintenance projects, prioritizing tasks based on urgency and costeffectiveness.
- Prioritized preventative measures such as lubrication programs and vibration analysis that helped extend equipment life cycles and reduce overall costs.
- Reviewed and studied blueprints to double-check installation and implementation project requirements.
- Efficiently assisted service workers with problematic transactions to maintain customer satisfaction and quickly rectify issues.
- Monitored systems to assure increase in power flow and integrated new system components, fixtures and motors.
Co-Owner
Revive-N-Shyne Cleaning
11.2024 - Current
- Managed day-to-day operations efficiently, ensuring smooth workflow and timely completion of tasks.
- Collaborated with co-owner on strategic planning initiatives for long-term business success.
- Improved customer satisfaction ratings by consistently delivering high-quality products and services.
- Oversaw financial management tasks, including budgeting, forecasting, and cash flow optimization.
- Established foundational processes for business operations.
- Mentored employees to improve work performance, promoting professional development and growth within the company.
- Improved overall house cleanliness, implementing strict cleaning schedules for staff members.
- Enhanced client satisfaction by providing thorough and efficient cleaning services.
- Performed deep cleaning tasks and special projects.
- Improved store atmosphere with thorough and prompt cleaning of checkout area.
- Performed general maintenance and light cleaning of showroom.
- Observed health code regulations and internal policies for cleaning and sanitizing.
Education
Master of Psychology - Applied Psychology
Syracuse University
Syracuse, NY01.2011
Skills
- Plumbing
- Drywall
- Project Management
- Remodeling
- Blueprint Reading
- Construction Management
- Supervising Experience
- Electrical Experience
- Carpentry
- Pool Maintenance
- Construction
- Handyman
- Landscape Maintenance
- Roofing
- Lawn Care
- Microsoft Office
- Management
- Door Hanging
- Plastering
- Mowing
- Caulking
- Facilities maintenance
- Electrical systems
- Maintenance management
- Facilities management
- Appliance repair
- Equipment repair
- Organizational skills
- Time management
- Customer service
- Small business operations
- Decision-making
- Customer relations
- Workforce management
- Inventory management
- Budget development
- Business development
- Recruiting and training
- Problem-solving
- Human resources management
- Employee management
- Conflict resolution
- Creative thinking
- Team building
- Team collaboration
- Visionary leadership
- Project management
Personal Information
Work Permit: Authorized to work in the US for any employer
Accomplishments
- Achieved 100% occupied through effectively helping with training of team moral
- Supervised a team of 75 Service team members in full career.
- Trained over 350 Maintenance team members throughout whole career.
- EPA Universal Certified
Certification
- EPA Universal Certified
Timeline
Co-Owner
Revive-N-Shyne Cleaning
11.2024 - Current
Maintenance Technician
RAM Partners LLC
07.2024 - Current
Maintenance Supervisor
OPUS Management Group
01.2023 - 07.2024
Maintenance Supervisor
Riverstone Communities
08.2020 - 12.2023
Master of Psychology - Applied Psychology
Syracuse University
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