- Astrology
- Video Gaming
- I participate in a variety of outdoor recreational activities
- Food Tourism
- Hiking
- Camping
- Interior Design
- Gardening
- Cooking
- I enjoy sketching and drawing, which helps improve my creativity and attention to detail
- Horseback Riding
- I like working with my hands and fixing things
- Baking
- Auto Repair/Restoration
- Woodworking
- Strategy Games
- Outdoor Recreation
- Panning
Stephen E. Litzau
Waco
Summary
Experienced leader with guiding teams, managing complex projects, and achieving strategic objectives. Excels in developing efficient processes, ensuring high standards, and aligning efforts with organizational goals. Known for collaborative approach and commitment to excellence.
Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise.
Thorough team contributor with strong organizational capabilities. Experienced in handling numerous projects at once while ensuring accuracy. Effective at prioritizing tasks and meeting deadlines.
Overview
20
20
years of professional experience
Work History
Sandwhich Prepper
Schlotzsky's Deli
09.2005 - 01.2006
- Increased production efficiency by ensuring timely preparation and organization of ingredients and cooking stations.
- Maintained a clean and organized workspace, resulting in fewer accidents and improved workflow.
- Safeguarded customer satisfaction by adhering to strict food safety standards during all stages of the meal prep process.
- Trained new kitchen staff members on restaurant policies, procedures, safety protocols, resulting in increased efficiency of the entire team over time. m m
- Developed strong relationships with vendors, securing high-quality ingredients at competitive prices for the restaurant''s dishes.
- Assisted chefs with food preparation tasks, contributing to faster service times for customers.
Combat Engineer (21b)
U.S. Army Active Duty
02.2006 - 10.2009
- Participated in joint training exercises with foreign military forces, fostering international relationships and collaboration.
- Constructed defensive structures to fortify positions, providing increased security for personnel.
- Assisted in reconnaissance missions, gathering valuable intelligence for strategic planning purposes.
- Evaluated structural integrity of bridges and roadways during reconnaissance missions, enabling informed decision-making regarding troop movements.
- Conducted regular risk assessments to identify potential hazards before they escalated into larger issues.
- Conducted thorough maintenance checks on vehicles and equipment, reducing downtime due to malfunctions.
- Enhanced team efficiency by streamlining communication and coordination in high-pressure situations.
- Led demolition projects with precision and accuracy, ensuring successful completion within deadlines.
- Placed explosives and performed mine-sweeping activities on land.
- Maintained 100% accountability of assigned equipment worth more than $20,000,000.
- Located mines through both visual means and use of mine detectors, neutralizing all enemy threats and booby traps.
- Constructed floating bridges and temporary roadways to facilitate movement of large convoys of equipment and personnel to and from battle areas.
- Trained in use of tear gas, passive ordnance, and explosives.
- Conducted ground reconnaissance for roads, bridges and tunnels and reported findings to commander.
- Maintained required level of proficiency in use of firearms.
- Worked in dirty and uncomfortable conditions, sometimes in dangerous, deployed locations.
- Trained in small arms, anti-armor and indirect fire weapons.
- Dealt with inter-company conflicts to remove obstacles to troop readiness.
Commercial Roofer
Johnson Roofing
04.2014 - 10.2015
- Worked with metal, shingle and rubber roofing systems.
- Optimized workflow by organizing tools and equipment efficiently at job sites.
- Completed routine maintenance tasks, prolonging the lifespan of various commercial roofs.
- Contributed to company growth by consistently delivering top-notch commercial roofing services.
- Adhered to all safety practices for personal and team protection.
- Ensured adherence to safety regulations, maintaining a secure work environment for all team members.
- Removed and disposed of old roofing materials.
- Installed new decking and flashing.
- Implemented innovative solutions for challenging commercial roofing projects, resulting in high-quality installations.
- Assisted in removal of old roofing materials and debris to prepare for application of new roofing.
- Installed asphalt shingles, tile and metal roofing systems to manage exterior construction projects of residential, commercial and industrial buildings.
- Installed, repaired, and replaced single-ply roofing systems.
- Precisely cut felt, shingles and strips of flashing to fit angles formed by walls, vents, and intersecting roof surfaces.
Estimator
America Roofing
03.2015 - 08.2017
- Used specialized software to create estimates quickly and accurately and make estimates easily understandable and shareable.
- Established a reputation for delivering reliable and accurate estimates, resulting in increased client trust and repeat business opportunities.
- Gathered cost and material data for accurate and up-to-date information on material and labor costs.
- Calculated labor hours accurately based on trade-specific productivity rates, leading to more realistic project timelines and work plans.
- Prepared material orders to complete projects on time and within budget.
- Presented comprehensive bid proposals to clients, showcasing a clear understanding of their requirements and expectations.
- Continuously improved estimating procedures by staying updated on industry trends and attending relevant training courses.
- Analyzed designs and performed accurate cost analysis.
- Reviewed project plans and specifications to understand project requirements and accurately estimate cost and resources needed.
- Developed strong relationships with suppliers, negotiating favorable prices and terms to lower material costs.
- Tracked project costs and expenses to monitor progress and identify and mitigate deviations from original estimate.
- Identified areas for cost saving to help increase profitability and lower client costs.
- Streamlined estimation process for faster turnaround times with the implementation of new software tools.
- Optimized resource allocation for projects, ensuring efficient use of manpower and materials.
- Identified and mitigated potential cost overruns early in project lifecycle, safeguarding profit margins.
Sales Associate
Specs Liquor And Bar Supply
09.2023 - 03.2025
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Prepared merchandise for sales floor by pricing or tagging.
- Helped customers locate products and checked store system for merchandise at other sites.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Engaged with customers to build rapport and loyalty.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
- Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
- Educated clients on current promotional offerings and products using persuasive selling tactics.
- Assessed customer needs and utilized suggestive selling techniques to drive sales.
- Minimized wait times for customers during peak hours, maintaining a high level of customer satisfaction.
- Managed conflict resolution with dissatisfied customers professionally, resulting in improved customer retention rates.
- Organized in-store promotions and events to increase foot traffic and drive additional sales opportunities.
- Monitored sales trends to adjust sales strategies and meet changing customer demands.
- Resolved customer complaints with patience and understanding, restoring customer confidence.
- Contributed to positive shopping environment by maintaining organized and welcoming store appearance.
- Participated in visual merchandising, creating attractive displays that stimulated customer interest and sales.
- Built customer loyalty and retention by delivering excellent shopping experiences.
Education
No Degree - Environmental Health
Texas State Technical College
Waco, TXCertificate in Concrete Technology - Construction Engineering
Stone Makers
Merrimack, NH09-2015
No Degree - Construction Safety
OSHA 30 Hour
Waco, TX08-2015
Skills
- Customer service
- Teamwork and collaboration
- Time management
- Problem-solving skills
- Multi-tasking strength
- Problem-solving
- Excellent people skills
- Goal oriented
- Relationship building
- Outgoing personality
- Money handling
- Verbal/written communication
- Stocking and receiving
- Conflict resolution
- Store opening and closing
- Sales expertise
- Product sales
- Meeting deadlines
- Professional demeanor
- Cleaning techniques
- Strategic planning
- Inventory tracking
- Merchandise display
- Inventory control
- Order processing
- Display setup
- Point of sale operation
- Negotiation tactics
- Relationship selling
- Sales trends
Interests
Timeline
Sales Associate
Specs Liquor And Bar Supply
09.2023 - 03.2025
Estimator
America Roofing
03.2015 - 08.2017
Commercial Roofer
Johnson Roofing
04.2014 - 10.2015
Combat Engineer (21b)
U.S. Army Active Duty
02.2006 - 10.2009
Sandwhich Prepper
Schlotzsky's Deli
09.2005 - 01.2006
No Degree - Environmental Health
Texas State Technical College
Certificate in Concrete Technology - Construction Engineering
Stone Makers
No Degree - Construction Safety
OSHA 30 Hour
Similar Profiles
Taylor BrottemTaylor Brottem
Assistant Manager at Schlotzsky's DeliAssistant Manager at Schlotzsky's Deli
Kimberly HilsingerKimberly Hilsinger
Manager at Schlotzsky's DeliManager at Schlotzsky's Deli
John WatsonJohn Watson
Team Member at Schlotzsky's DeliTeam Member at Schlotzsky's Deli
Timothy RusuTimothy Rusu
Internship Student at Baylor Scott & WhiteInternship Student at Baylor Scott & White
Whit FreibergWhit Freiberg
Flight Instructor at Universal Flight ConceptsFlight Instructor at Universal Flight Concepts