Stephenie Burt
Clarksburg,MD
Summary
Meticulous Medical Assistant with 5+ years of experience in the healthcare industry. Interested in the Orthodontic Assistant position in Bethesda, MD. Fantastic attention to detail, friendly, quick learner, and willing to train, . Committed to streamlining organizational procedures to optimize office settings.
Overview
9
9
years of professional experience
Work History
Program Assistant
Housing Opportunities Commission
Gaithersburg , MD
2014.10 - 2019.06
- Made copies, proofed documents and distributed mail to provide administrative support to staff.
- Gathered information and entered details into computer tracking spreadsheets, documents and databases.
- Delivered top-notch administrative support to office staff, promoting excellence in office operations.
- Supported planning and coordination of HRD and Property Management with associated activities.
- Coordinated daily tasks including recruitment, office upkeep and inventory maintenance.
- Filed records with precise approach to optimize data security and easy of use by program personnel.
- Improved success of program by making proactive adjustments to operations.
- Reviewed and strengthened program operations with continuous assessment of operational plans and strategies.
- Coordinated logistics for Property Management department, maintaining inventory, stocking supplies and contacting vendors.
- Maintained efficient and balanced calendar of current participant appointments, staff meetings and assessments.
- Created and updated physical records and digital files to maintain current, accurate and compliant documentation.
- Managed both digital and physical filing systems and retrieved documents as required.
- Conducted thorough research using diverse resources to assist professional staff with routine and special project tasks.
- Assisted property manager with planning and coordinating day-to-day and special program activities.
- Prepared clearly written and formatted documents and reports.
- Paid invoices
- Prepares for briefings
Client Services Manager
The Pensure Group
Rockville, , MD
2014.02 - 2014.10
- Followed up on denials, late payments, extensions and other special circumstances.
- Tracked pending authorizations to resolve discrepancies and avoid revenue loss.
- Presented insurance options to customers in order to close sales on new policies.
- Reviewed outstanding requests and redirected workloads to complete projects on time.
- Maintained confidentiality of patient finances, records and health statuses.
- Communicated effectively with members of operations, finance and clinical departments.
- Processed eligibility and benefits verification and authorization requests.
- Scheduled fact-finding appointments and consultations to determine client needs and overall financial situations.
- Responded to correspondence from insurance companies.
- Displayed consistent, positive attitude towards customers, peers and other personnel, even during high-stress situations.
Medical Assistant/Receptionist
Nile Healthcare
Washington , DC
2010.01 - 2014.01
- Checked patient insurance, demographic and health history to keep information current.
- Managed master calendar and scheduled appointments for providers based on optimal patient loads and clinician availability.
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Completed patient referrals to other medical specialists.
- Coordinated medical information with physicians to build file cases
- Transcribed phone messages and relayed to appropriate personnel.
- Responded to correspondence from insurance companies to verify patient's coverage.
- Organized paperwork such as charts and reports for office and patient needs.
- Adhered to strict HIPAA guidelines to protect patient privacy.
- Managed multi-line phone system and pleasantly greeted patients.
Education
Associate of Arts - Marketing
Strayer University
Washington, DC06.2023
CMA - Medical Assistant
American Career Institute
Wheaton, MD12.2008
Diploma -
Montgomery Blair High School
Silver Spring, MD06.2006
Skills
- General knowledge of Microsoft Outlook and Internet with the ability to navigate through multiple computer systems simultaneously
- Good verbal and written communication skills
- Strong attention to detail
- Good organizational ability
- Ability to work in fast-paced, production environment
- Willingness to work flexible schedule based on business needs
- Demonstrate dependability, self-motivation and goal-orientation
- MS Office
- MS Excel
- MS Word
Timeline
Program Assistant
Housing Opportunities Commission
2014.10 - 2019.06
Client Services Manager
The Pensure Group
2014.02 - 2014.10
Medical Assistant/Receptionist
Nile Healthcare
2010.01 - 2014.01
Associate of Arts - Marketing
Strayer University
CMA - Medical Assistant
American Career Institute
Diploma -
Montgomery Blair High School
Similar Profiles
Theresa HillTheresa Hill
Lead Housing Specialist II at Housing Opportunities Commission Of Montgomery Co.Lead Housing Specialist II at Housing Opportunities Commission Of Montgomery Co.
Dawn LoweryDawn Lowery
Lead Housing Specialist at Housing Opportunities Commission Of Montgomery CountyLead Housing Specialist at Housing Opportunities Commission Of Montgomery County
Nykia PowellNykia Powell
Housing Specialist at Housing Opportunities Commission Of Montgomery CountyHousing Specialist at Housing Opportunities Commission Of Montgomery County