Forward-thinking and highly resourceful professional with rich experience in leading HR operations, including full- cycle recruitment and benefits administration while steering team in identifying business growth opportunities. Proven success in addressing employee concerns, processing leave applications and claims, and conducting thorough investigations for resolving disputes. Excel at analyzing performance metrics, drafting progress reports, and determining staffing and turnover needs. Adept at spearheading training sessions for employee development as well as ensuring regulatory compliance throughout departments. Capable of directing initiatives to improve morale and productivity as well as increasing employee retention rate. Proficient in HRIS.