Summary
Overview
Work History
Education
Skills
Affiliations
Certification
Languages
Timeline
Generic

Stephenie Newby

Summary

Experienced Senior Consultant with a proven track record of delivering innovative IT solutions. My objective is to apply my exceptional technical skills, coupled with a deep understanding of complex business functions, to contribute to the development and implementation of systems that optimize business value. Through a combination of leadership, professional acumen, and innovative thinking, I have consistently delivered high-value, high-quality outcomes for forward-thinking employers leveraging technology to overcome business challenge

Overview

7
7
years of professional experience
1
1
Certification

Work History

Senior Product Consultant

Skedulo
09.2021 - Current


  • Develop user stories that articulate business requirements in a customer-friendly manner, stemming from carefully curated solutions.
  • Document and map "As-Is" and "To-Be" business process requirements to provide a clear understanding of the transformation journey.
  • Consult with customers to maximize the benefits of the core platform, engaging them in decision-making processes to align with their process flows.
  • Demonstrate and present the proposed solution to the Customer stakeholder group, illustrating how it aligns with their requirements through end-to-end presentations and product overviews.
  • Configure the platform and/or Salesforce to meet configuration-based requirements.
  • Collaborate with the development team to manage sprint work for development-based requirements.
  • Test built solutions against documented business requirements to ensure alignment and quality.
  • Provide guidance to customer stakeholders on test cases and data requirements for end-to-end testing and client training.
  • Support the Solution Architect team during Discovery phases to ensure a comprehensive understanding of requirements.

Project Manager

Infoplus Commerce
02.2020 - 09.2021


  • Lead the planning and initiation phases of projects, defining project scope, goals, and deliverables.
  • Develop detailed project plans, schedules, and resource allocation strategies.
  • Establish and maintain strong relationships with project stakeholders, ensuring clear communication and alignment on project objectives.
  • Provide regular updates and project status reports to stakeholders.
  • Lead and motivate cross-functional project teams, fostering a collaborative and results-oriented work environment.
  • Set expectations, assign tasks, and ensure accountability for project team members.
  • Identify and assess project risks, developing mitigation and contingency plans.
  • Proactively manage issues and obstacles that may impact project success.
  • Manage project budgets, ensuring financial control and effective resource allocation.
  • Optimize resource utilization and identify opportunities for cost savings.
  • Implement and oversee quality assurance processes to ensure project deliverables meet established standards.
  • Conduct project reviews and assessments to identify areas for improvement.
  • Implement change management strategies to facilitate smooth transitions and ensure project success.
  • Ensure successful project delivery and closure, obtaining final acceptance and sign-off from stakeholders.
  • Conduct post-project evaluations and capture lessons learned for continuous improvement.
  • Collaborated with the product development team to plan, develop, and implement projects and enhancements.
  • Worked closely with cross-functional teams to ensure alignment on project objectives and seamless execution.


  • Assigned multi-phase activities to appropriate personnel and coordinated timelines to ensure successful launches.
  • Developed project timelines for onboarding new clients, ensuring efficiency and accuracy.
  • Balanced the integration of new clients with the ongoing business needs of existing clients.
  • Provided insights into processes that could be implemented to increase productivity and drive positive business outcomes.
  • Defined action plans for addressing identified improvement areas to enhance overall client satisfaction.

Integration Consultant

Opti-Port
08.2019 - 02.2020
  • Enhanced client satisfaction by streamlining integration processes and offering tailored solutions.
  • Collaborated with cross-functional teams to design, develop, and implement customized integration strategies for clients.
  • Reduced project completion timelines by effectively managing resources and prioritizing tasks according to client needs.
  • Coordinated system integration with client IT teams, ensuring projects are well-documented and completed.
  • Engaged in proactive client interactions to drive system usage, shared best practices, and gathered feedback.
  • Collaborated with IT teams, Sales, and Marketing to relay valuable information about client interactions to enhance product functionality.
  • Led onboarding processes for new clients, including planning and training on the system and its features.
  • Taught clients about new features and ensured a smooth transition to using the platform.
  • Designed wireframes, whiteboard sketches, and prototypes to enhance end-user usability.
  • Created designs that maximized the user experience with the platform, focusing on intuitive and efficient workflows.
  • Collaborated with developers and project managers to translate design visions into actionable plans.
  • Conducted user research to gain insights for design improvements, ensuring alignment with user needs.
  • Work closely with clients to understand their business processes, goals, and system requirements.
  • Collaborate with stakeholders to define integration objectives and identify potential challenges.
  • Develop comprehensive integration strategies based on client needs and existing systems.
  • Design integration solutions, including data mappings, workflows, and system configurations.
  • Implement integration solutions and oversee the deployment process.
  • Ensure proper testing, validation, and troubleshooting of integration points.
  • Create detailed documentation of integration processes, configurations, and troubleshooting guides.
  • Provide training to client teams on maintaining and troubleshooting integrations.
  • Conduct thorough testing of integrations to identify and resolve any issues.
  • Perform ongoing monitoring and optimization of integration performance.
  • Provide ongoing support to clients, addressing any integration-related issues or enhancements.

Business Analyst

Altisource Origination Services
06.2017 - 12.2018
  • Improved business processes by analyzing current practices and recommending optimization strategies.
  • Collaborate with business stakeholders to elicit, analyze, and document business requirements.
  • Analyze and document current state and future state business processes.
  • Identify areas for improvement, efficiency gains, and optimization opportunities.
  • Create clear and concise requirement documents, including use cases, user stories, and process flows.
  • Ensure that requirements are well-understood by both business and technology teams.
  • Facilitate communication between business stakeholders and technology teams.
  • Translate business requirements into technical specifications and vice versa.
  • Analyze data to identify trends, patterns, and insights relevant to business objectives.
  • Collaborate with data teams to ensure accurate and meaningful reporting.
  • Support project managers in defining project scope, goals, and deliverables.
  • Assist in creating project plans, timelines, and resource allocation.
  • Collaborate with testing teams to develop test plans and test cases.
  • Ensure that testing activities align with business requirements and objectives.
  • Proactively identify opportunities for continuous improvement in business processes.

Education

Bachelor of Arts -

Park University
Parkville, MO
12.2011

Skills

  • Project Management
  • Leadership
  • Lifecycle Management
  • SaaS
  • Employee Training
  • Data Analysis
  • Public Speaking
  • Salesforce
  • Business Analysis
  • Customer Acquisition
  • Issue Resolution
  • CRM
  • Design Thinking

Affiliations

Yoga Instructor-200hr

Certification

Salesforce Admin Certification

UX/UI Certification

Java Certification

Languages

Spanish
Limited Working

Timeline

Senior Product Consultant

Skedulo
09.2021 - Current

Project Manager

Infoplus Commerce
02.2020 - 09.2021

Integration Consultant

Opti-Port
08.2019 - 02.2020

Business Analyst

Altisource Origination Services
06.2017 - 12.2018

Bachelor of Arts -

Park University

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Stephenie Newby