Summary
Overview
Work History
Education
Skills
References
Timeline
Manager
Stephen Davis

Stephen Davis

Summary

Adaptable professional with a quick-learning ability and a talent for adjusting to new environments. Skilled in rapidly acquiring new knowledge and applying it effectively. Driven by a passion for continuous learning and successfully navigating change.

Overview

18
18
years of professional experience

Work History

Barista

STARBUCKS
Woodstock, GA
01.2024 - Current
  • Provided excellent customer service by responding to inquiries quickly and professionally.
  • Operated cash registers to process customer payments.
  • Managed morning rush of customers daily with efficient, levelheaded customer service.
  • Addressed and resolved customer concerns.
  • Demonstrated knowledge of coffee bean varieties, roasting processes, and brewing methods.
  • Checked temperatures of freezers, refrigerators or heating equipment to verify proper functioning.
  • Complied with health protocols and food safety standards.

Personal Trainer

Planet Fitness
Germantown, TN
01.2023 - 01.2024
  • Assisted clients in setting realistic short-term and long-term goals.
  • Monitored progress of clients during workouts and provided feedback and encouragement.
  • Developed personalized fitness programs for clients based on their individual goals and needs.
  • Performed administrative duties such as billing customers or ordering supplies as needed.
  • Explained principles of nutrition including basic dietary guidelines to help optimize results.

Bartender/Server

WOLFGANG PUCK Catering
Los Angeles, CA
01.2022 - 01.2023
  • Prepared alcoholic and non-alcoholic beverages according to recipe standards.
  • Monitored guests' alcohol consumption levels to prevent over-intoxication or underage drinking.
  • Performed opening and closing duties including restocking supplies.
  • Adhered to state regulations regarding serving alcohol responsibly.
  • Developed good working relationships with fellow employees through effective communication.
  • Assisted in setting up the bar for service shift.

Bartender/Server

CONTEMPORARY Catering
Los Angeles, CA
01.2022 - 01.2023
  • Prepared alcoholic and non-alcoholic beverages according to recipe standards.
  • Attended regular training sessions to stay updated on new products or trends.
  • Performed opening and closing duties including restocking supplies.
  • Adhered to state regulations regarding serving alcohol responsibly.

Usher Captain

ALEX THEATRE
Los Angeles, CA
01.2021 - 01.2023
  • Actively monitored crowd control during large gatherings.
  • Adhered to all safety protocols while performing job duties.
  • Performed light cleaning tasks such as sweeping floors and wiping down seating areas between events.
  • Ensured that emergency exits were not blocked or obstructed.
  • Greeted guests and directed them to their seats.
  • Provided assistance to people with disabilities who require special accommodation.
  • Verified tickets for entry into the venue.
  • Attended staff meetings regularly to discuss improvements in customer service procedures.

Shift Leader, Bartender/Server

BLOOMINGDALES
New York, NY
01.2018 - 01.2020
  • Assisted in training new employees on shift operations.
  • Ensured staff was properly trained on all aspects of their job duties, including safety protocols.
  • Counted cash on hand at shift change and closing to determine shortages or overages and prepare bank deposit statements.
  • Assisted general manager with operations game plan and company initiatives implementation.
  • Delegated tasks to employees and monitored activities and task completion.

Bartender

PETER CALLAHAN Catering
New York, NY
01.2017 - 01.2020
  • Prepared alcoholic and non-alcoholic beverages according to recipe standards.
  • Assisted in setting up the bar for service shift.
  • Attended regular training sessions to stay updated on new products or trends.
  • Developed good working relationships with fellow employees through effective communication.
  • Adhered to state regulations regarding serving alcohol responsibly.

Content Creator

AVANTI PRESS
New York, NY
01.2015 - 01.2020
  • Collaborated with other departments in order to ensure content was consistent with the brand's messaging.
  • Created compelling visuals to accompany written content.
  • Researched topics related to the brand's industry to develop original content ideas.
  • Built relationships with influencers who could help promote the brand's message online.
  • Utilized well-developed social listening skills to craft valuable original content.
  • Proposed creative ideas to engage followers with different content types and formats.
  • Curated content for a diverse audience, tailoring messages to different demographic groups.

Shift Leader

ART OF SHAVING
New York, NY
01.2017 - 01.2018
  • Participated in store-wide marketing initiatives designed to increase customer traffic or boost sales revenue.
  • Assisted in training new employees on shift operations.
  • Resolved customer complaints promptly and professionally.
  • Maintained an organized work environment by delegating tasks to staff as needed.
  • Verified that cash drawers contained correct amounts of money during opening and closing shifts.
  • Assisted general manager with operations game plan and company initiatives implementation.

Shift Leader

ORIGINS
New York, NY
01.2014 - 01.2017
  • Participated in store-wide marketing initiatives designed to increase customer traffic or boost sales revenue.
  • Assisted in training new employees on shift operations.
  • Resolved customer complaints promptly and professionally.
  • Maintained an organized work environment by delegating tasks to staff as needed.
  • Verified that cash drawers contained correct amounts of money during opening and closing shifts.
  • Assisted general manager with operations game plan and company initiatives implementation.

Barista

STARBUCKS
New York, NY
01.2007 - 01.2014
  • Provided excellent customer service by responding to inquiries quickly and professionally.
  • Managed morning rush of customers daily with efficient, levelheaded customer service.
  • Maintained a clean work environment by wiping down counters, washing dishes, and cleaning floors.
  • Trained new baristas on company policies and procedures regarding food handling safety standards.
  • Trained new baristas on coffee-making techniques, customer service standards, and operational procedures.

Education

Meisner Technique Certification -

The Neighborhood Playhouse School of Theatre & Film
New York, NY

Mixology & Bartending Certification -

The New York Bartending School

High School Diploma -

Spring Valley High School

Associate of Arts -

Midlands Tech College

Skills

  • Customer service
  • Coffee brewing
  • Food safety
  • Cash handling
  • Team collaboration
  • Conflict resolution
  • Training staff
  • Problem solving
  • Communication skills
  • Display case merchandising
  • Hospitality and accommodation
  • Coffee and tea expertise
  • Performance improvement
  • Adaptive and creative
  • Speedy and efficient
  • Point of sale operation
  • Attention to detail
  • Active listener

References

References and other work experiences on request.

Timeline

Barista

STARBUCKS
01.2024 - Current

Personal Trainer

Planet Fitness
01.2023 - 01.2024

Bartender/Server

WOLFGANG PUCK Catering
01.2022 - 01.2023

Bartender/Server

CONTEMPORARY Catering
01.2022 - 01.2023

Usher Captain

ALEX THEATRE
01.2021 - 01.2023

Shift Leader, Bartender/Server

BLOOMINGDALES
01.2018 - 01.2020

Bartender

PETER CALLAHAN Catering
01.2017 - 01.2020

Shift Leader

ART OF SHAVING
01.2017 - 01.2018

Content Creator

AVANTI PRESS
01.2015 - 01.2020

Shift Leader

ORIGINS
01.2014 - 01.2017

Barista

STARBUCKS
01.2007 - 01.2014

Meisner Technique Certification -

The Neighborhood Playhouse School of Theatre & Film

Mixology & Bartending Certification -

The New York Bartending School

High School Diploma -

Spring Valley High School

Associate of Arts -

Midlands Tech College

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