Stephen M. Ritterbeck
Charlotte,NC
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Over a decade in Financial Crimes Risk Management Compliance with an expertise in OFAC Sanctions monitoring and reporting.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Financial Crimes Specialist Manager
Global Sanctions Screening, Wells Fargo N.A
12.2018 - Current
- Manage a team of eight (8) direct reports in the Global Sanctions Screening and Reporting Group
- Assist in the interviewing and hiring process of for new team members as well as requesting all necessary system access to perform in the role
- Review reports and provide approval on Blocks and Rejects being sent to the Office of Foreign Asset Control (OFAC)
- Collaborate with the management team to develop new procedures and training/coaching opportunities for associates in the department
Senior Financial Crimes Specialist
Wells Fargo N.A
09.2017 - 12.2018
- Global Sanctions Screening and Reporting Group, Process Wire payment transactions at an advanced level
- Maintained a quality and production status that exceeded expectation
- Review escalated payments and co-manage the OFAC Screening mailbox
- Assisted in the training of new hire employees and worked with management on specialty projects
Global Financial Crimes Specialist
Bank of America
02.2016 - 09.2017
- Review and decision escalated global payments in accordance with Federal Regulations and internal policy while maintaining data within the casing systems
- Monitor and adapt to sanctions regulatory changes under limited supervision
- Propose solutions to reduce unnecessary escalations and rule writing to maintain low system volume
- Efficient in payment Approvals, Rejects, and Blocks by acting with courage and conviction and demonstrating business acumen
- Maintaining a productivity and quality assurance score above 99%
- Act as back up team lead in the absence of management as well as provide onboard training to new hires within the department.
Operations Team Lead
Sanctions, Bank of America
07.2015 - 02.2016
- Pre-servicing of wire transfer and trade operations transactions for both US and EMEA servers
- Training new hire and current employees on multiple platforms/ Contact person in the absence of management
- Facilitating UAT test scripts for onboarding new lines of business into sanctions processing
- Liaison with various lines of business and departments in order to expedite time sensitive payments
- Proficient in following systems: Fircosoft, WTX, RLSU, Tradeline, Tradeflow, FileNet, Customer Relationship Center, TradeFlow, AWS, PEGA-CRM, ACH, APS, Actimize, LexisNexis, OWLS, Microsoft Office applications
Operations Analyst
Bank of America
11.2011 - 07.2015
- Process Wire and Trade transactions at an advanced level
- Maintained a quality and production status that exceeded expectation
- Compiled daily transaction analytical reports with statistical information in Microsoft Excel including pivot tables, bar/pie charts etc
- Assisted in the training and implementing of new procedures apace with management
Customer Account Manager/Telesales Representative
Comserve Systems
07.2009 - 11.2011
- Receive inbound customer service calls and make outbound sales as a telesales representative for both Sanofi Pasteur and VaxServe, Inc
- Provided clients with excellent customer service on daily operations including product orders, payments and invoices, product and logistics information, etc
- Increased company revenue through up/cross selling customers on vaccine and biological product orders
Education
B.S.B.A -
TEMPLE UNIVERSITY
Bachelor’s Degree - undefined
Fox School of Business Management
Certified Anti-Money Laundering Specialist – ACAMS - undefined
Skills
- Complex Problem-Solving Skills
- Complex Transactions
- Quality Standards
- Government Regulations Expertise
- Legal Codes Expertise
- Information Updates
- Investigation Strategy
- Fraud Detection
- Financial Crimes Expertise
- Issue Identification
- Flexible and Adaptable
- Interpersonal Communication
- Decision-Making
- Dependable and Responsible
- Analytical and Critical Thinking
- Attention to Detail
Certification
- Certified Anti-Money Laundering Specialist, ACAMS - July 2019 - current
Timeline
Financial Crimes Specialist Manager
Global Sanctions Screening, Wells Fargo N.A
12.2018 - Current
Senior Financial Crimes Specialist
Wells Fargo N.A
09.2017 - 12.2018
Global Financial Crimes Specialist
Bank of America
02.2016 - 09.2017
Operations Team Lead
Sanctions, Bank of America
07.2015 - 02.2016
Operations Analyst
Bank of America
11.2011 - 07.2015
Customer Account Manager/Telesales Representative
Comserve Systems
07.2009 - 11.2011
B.S.B.A -
TEMPLE UNIVERSITY
Bachelor’s Degree - undefined
Fox School of Business Management
Certified Anti-Money Laundering Specialist – ACAMS - undefined
- Certified Anti-Money Laundering Specialist, ACAMS - July 2019 - current
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