Stephen O'Toole
New Haven
Summary
Reliable professional with background in facility maintenance and cleanliness at the Wilton Board of Education. I speak both English as my first language, and am Fluent in Spanish which helps massively with communication to our Spanish speaking team members. I am known for high productivity levels and ability to efficiently complete tasks with precision. Skilled in operating cleaning machinery, chemical handling and safety protocols, and waste management practices. Excelling through strong organizational skills, adaptability, and teamwork to ensure environments are sanitary and welcoming.
Overview
26
26
years of professional experience
Work History
School Custodian
Wilton Board of Education
Wilton
08.2007 - Current
- Polished windows, glass partitions, and mirrors using sponges and squeegees.
- Swept, mopped, and vacuumed floors, stairs, and carpets daily.
- Dusted furniture, machinery, and equipment to maintain cleanliness.
- Performed routine maintenance tasks including changing air filters and oiling door hinges.
- Completed maintenance checks, notifying management of necessary repairs.
- Monitored building entrances to ensure security and prevent unauthorized access.
- Mixed water with detergents and acids to prepare effective cleaning solutions.
- Responded swiftly to emergencies such as fires or hazardous spills.
- Notified building managers about needed repairs to maintain public safety.
- Removed snow from sidewalks using snowplows, snow blowers or snow shovels.
- Followed safety processes for all manual and electric cleaning equipment.
- Monitored supply levels and requested new items to maintain completing daily cleaning tasks.
- Followed established health regulations regarding pest control measures in order to keep pests out of the facility.
Grocery Clerk
Stop & Shop
North Haven
02.1999 - 08.2007
- Received and unloaded new products upon delivery, checking for damage and order accuracy.
- Performed opening and closing duties such as setting up displays, counting money in register drawers and restocking items.
- Processed returns and exchanges in accordance with store policy.
- Monitored expiration dates on food products to ensure quality control measures were met.
- Pulled items from stock using lift equipment and added to shelves or bins.
- Cleaned shelves and restocked with new inventory when products stock ran low.
- Greeted customers promptly and responded to questions.
- Maintained and organized store displays to enhance product visibility and expedite product location activities.
- Maintained current knowledge of store promotions to highlight sales to customers.
- Utilized knowledge of store layout to direct customers towards desired items quickly.
- Responded to customer inquiries and resolved issues to ensure satisfaction.
- Assisted in training new employees on store procedures and policies.
- Adhered to all safety regulations while operating equipment such as forklifts or pallet jacks.
- Followed company guidelines for cleaning and sanitizing work surfaces and equipment.
- Participated in staff meetings to discuss sales targets, new products, and customer service strategies.
- Collaborated with team members to achieve sales goals and maintain store standards.
- Assisted with bagging groceries and offering carry-out service to customers as needed.
- Ensured compliance with all safety regulations while handling merchandise.
Education
High School Diploma -
North Haven High School
North Haven, CT06-2001
Skills
- Cleaning techniques and floor care
- Building maintenance and safety compliance
- Emergency response planning
- Inventory management
- Facility security
- Time management
- Problem solving
- Attention to detail
- Communication skills
- Safety procedures
- Multitasking Abilities
- Waste management
- Flexible schedule
- Equipment Repair
- Willingness to learn
Languages
English
Native/ Bilingual
Spanish
Professional
German
Limited
Timeline
School Custodian
Wilton Board of Education
08.2007 - Current
Grocery Clerk
Stop & Shop
02.1999 - 08.2007
High School Diploma -
North Haven High School
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