Overview
Work History
Timeline
Generic

STEPHEN D. SHADID

Overview

11
11
years of professional experience

Work History

Clinical Pharmacist

Optum at Home
11.2022 - Current
  • Deliver patient-centered, clinical and collaborative medication consultations to help members live healthier lives, by focusing on the design, execution, and delivery of telephonic and digital engagement strategies designed to close STARs measure gaps in care
  • Provide a variety of services including United HealthCare at Home (UAH) strategic Medication Adherence outreach initiatives, Care of Older Adults (COA) medication reviews/health assessments, and MTM consultations
  • Support Advanced Practice Clinicians via clinical consultation services and serve as an integral part of a team of clinicians of varying disciplines
  • Collaborate with patients' providers and pharmacies to overcome adherence barriers, and to improve STARs rating
  • Consistently exceed established productivity and quality metrics, helping the Department reach yearly goals
  • Assist the Clinical Team Manager with various projects and training of new hires, as well as coach numerous team members to meet department metrics
  • Pilot new outreach programs to better serve members as well as advance department initiatives

Pharmacist in Charge

PharmScript of PA, LLC
Cranberry Twp, PA
08.2019 - 11.2022
  • Rebuilt a depleted pharmacy staff while restoring structure and morale within 3 months
  • Led a team that consistently surpassed company goals in key metrics such as Quality, Run Times, and Payroll, which had improved from the bottom quarter of the company to the top 4
  • Oversaw all day-to-day operations and ensured safe and accurate delivery of prescriptions to 2,000 patients in 13 skilled nursing facilities
  • Supervised pharmacy team and resolved all conflict and personnel issues, while coaching employees to utilize their strengths and become leaders
  • Volunteered to pilot numerous corporate projects, such as Medication Therapy Management (MTM), that increased efficiency and accuracy for pharmacy teams and patients nationwide
  • Served as the site contact for all corporate compliance communication including Board of Pharmacy Inspections and Verified Pharmacy Program Inspection Service (VPP)
  • Coordinated New Facility On-Boarding Programs with facility nursing staff / ownership groups
  • Communicated with facility leadership (Administrator and Director of Nursing) to ensure patient safety is adhered to and customer satisfaction is met
  • Collaborated with Purchasing Team to limit excess inventory, monitor inventory turns, and transfer deadstock products to other pharmacies
  • Mentored pharmacy students as a preceptor for a rotation site, as well as guided pharmacy interns within the company

Pharmacy Manager

AccuServ Specialty Pharmacy
North Huntingdon, PA
04.2017 - 08.2019
  • Partnered with investors in the set up and successful opening of a new pharmacy location
  • Traveled to and met with various state Boards of Pharmacy to promote the company's desire to be licensed within each state, while obtaining 7 additional state licenses
  • Aggressively grew prescription count and number of patients served monthly
  • Optimized patient medication adherence by packaging medicine in daily pouches organized by time of day and determined monthly target dates to have one fill-date each month
  • Led the Specialty Pharmacy Team in clinical pharmacy programs and procedures
  • Utilized pharmacy automation technology, notably TCGRx packaging equipment and PioneerRx pharmacy software
  • Established skills in all pharmacy day-to-day operations, including maintaining accurate records of pharmacy procedures and consulting daily with physicians and patients regarding medication dosage, drug interactions, medical equipment, disease management and potential side effects of prescription and OTC medications
  • Improved drug-inventory management to reduce waste and conserve costs by continually monitoring drug prices from various drug distributors

Pharmacy Manager

Rite Aid Pharmacy
McKeesport, PA
08.2015 - 04.2017
  • Directed implementation of substantial pharmacy growth strategy that successfully increased prescription count by 3.4% to over 300 prescriptions filled daily in 2017
  • Built an enthusiastic team of associates and improved morale of the pharmacy and front-end associates by re-establishing consistent staffing and properly training personnel
  • Exceeded goals for annual flu shots and ancillary immunizations by promoting the program and educating patients on immunizations and by leading multiple flu clinics throughout the Greater Pittsburgh area
  • Enhanced overall customer satisfaction to above 90% and decreased customer complaints
  • Selected as a district contact to assist other pharmacists in company projects designed to achieve patient compliance and consolidate inventory costs
  • Served as a preceptor and rotation site for pharmacy students, as well as guide pharmacy interns within the company
  • Counseled and offered advice to patients regarding their medications, health conditions, and healthcare concerns
  • Engaged regularly in conversations with doctors' offices and insurance companies to ensure optimal patient health outcomes through therapeutic recommendations and modifications
  • Provided expanded coverage for over 30 stores throughout the district

Float/Staff Pharmacist

Rite Aid Pharmacy
Bridgeville, PA
07.2014 - 08.2015

Timeline

Clinical Pharmacist

Optum at Home
11.2022 - Current

Pharmacist in Charge

PharmScript of PA, LLC
08.2019 - 11.2022

Pharmacy Manager

AccuServ Specialty Pharmacy
04.2017 - 08.2019

Pharmacy Manager

Rite Aid Pharmacy
08.2015 - 04.2017

Float/Staff Pharmacist

Rite Aid Pharmacy
07.2014 - 08.2015

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STEPHEN D. SHADID