Summary
Overview
Work History
Education
Skills
Timeline
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Stephen T Davis

Annapolis,MD

Summary

Marine professional with 20 years of experience in the boating industry. Specializes in marine electrical and mechanical systems, technical support, and customer service. Demonstrated leadership in technical advisement and operations management. Seeking a dynamic marine technical role to apply extensive industry knowledge and hands-on skills.

Overview

31
31
years of professional experience

Work History

Lead Technical Adviser, USA Division

Quick USA
Baltimore, MD
06.2017 - Current
  • Specialize in gyro stabilization technology
  • Provide technical support to the sales and customer service teams
  • Lead technical training with sales team and distributors/dealers
  • Travel with Sales managers to provide support to customers
  • Certify all Gyro installations
  • Certified in repair of all product lines including: gyro stabilizer, bow thruster, windless, battery chargers, lighting and water heaters)
  • Captain Sea Trials after Installation of Gyro
  • Consult on sizing, location and installation of new gyro stabilization for both the OEM and Refit market
  • Manage, schedule and assist with all Gyro stabilization repair or warranty issues in the USA
  • Lead tech adviser in USA division for gyro installation, repair and software upgrades

Operations Manager

Carefree Boat Club
Annapolis, MD
09.2016 - 05.2017
  • Supervised staff in day to day operations
  • Implemented & executed boat maintenance plan
  • Maintained fleet of boats
  • Accurately kept documentation of all daily activities and maintenance work
  • Built positive relationships with club customers.

Aftermarket Specialist & Manufacturer's Rep

ComMar Sales
Tiverton, RI
01.2000 - 04.2016
  • Managed 75+ accounts in Mid-Atlantic, assisting with marketing, product selection, training, sales promotions and technical support
  • Researched geographic area for potential new customers and provide technical assistance and training to dealers and end users regarding product use and benefits
  • Managed display inventory and promotional products in dealers show rooms accounting for cost of all samples and free goods
  • Conducted regular sales/service/training calls on assigned retail accounts in support of factories
  • Developed excellent working relationships with dealer, retail store managers and aftermarket sales personal
  • Coordinated trade show set up and execution. (product selection, logistic, sales promotions, booth design and show budgets)

Manager of Special Projects

West Marine
Watsonville, CA
01.1994 - 12.2000
  • Merchandised brand new stores Coordinated events Managed new construction and remodeling projects for stores Worked directly with vendors and organized special events.

Education

Bachelor of Science - Business Administration, Business Administration and Management, Marketing

North Adams State College
North Adams, Massachusetts

U.S.C.G. Captain's License

Annapolis School of Seamanship
Annapolis, MD

Skills

  • Strong understanding of the marine industry
  • Licensed Captain
  • Experienced in marine electrical & mechanical systems
  • Technical installation training and support
  • Trade show set up and booth coordination
  • Technical support
  • Customer service/support
  • Generate Price quotes and proposals
  • Sales team support
  • Personable, friendly & self-motivated
  • Budget Management
  • Conduct staff and customer training
  • Excellent communication skills
  • Microsoft Word, Excel, PowerPoint

Timeline

Lead Technical Adviser, USA Division

Quick USA
06.2017 - Current

Operations Manager

Carefree Boat Club
09.2016 - 05.2017

Aftermarket Specialist & Manufacturer's Rep

ComMar Sales
01.2000 - 04.2016

Manager of Special Projects

West Marine
01.1994 - 12.2000

Bachelor of Science - Business Administration, Business Administration and Management, Marketing

North Adams State College

U.S.C.G. Captain's License

Annapolis School of Seamanship

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Stephen T Davis