Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Stephen V. Colarossi, MAIR

Belleville,MI

Summary

Dynamic leader with a proven track record at Tony's Minit-Man Carwash, adept in operations and administrative management. Excelled in driving performance improvements and cost control, resulting in significant operational savings. Skilled in QuickBooks and effective leadership, fostered strong team dynamics and enhanced customer satisfaction through innovative solutions.

Overview

29
29
years of professional experience

Work History

Business Partner

Tony's Minit-Man Carwash
06.1994 - 01.2023
  • Optimized team performance by providing continuous feedback, coaching, and development opportunities.
  • Provided exceptional customer service to clients, addressing their needs promptly while maintaining professional demeanor.
  • Played crucial role in company growth by identifying new market opportunities and developing comprehensive strategies.
  • Stayed informed on industry developments and market trends to gain competitive advantage.
  • Supervised creation of exciting merchandise displays to catch attention of customers.
  • Negotiated price and service with customers and vendors to decrease expenses and increase profit.
  • Monitored daily cash discrepancies and inventory.
  • Scheduled employees for shifts, taking into account customer traffic and employee strengths.
  • Managed purchasing, sales, marketing and customer account operations efficiently.
  • Secured business insurance.
  • Maintained equipment effectively.
  • Planned and supervised $250,000 renovations and equipment upgrades.
  • Managed accounts, ledgers and completed reports: W-2, 941, 5080.
  • Used Quickbooks for accounting and payroll.
  • Recruited, hired, and trained personnel, working to establish key functions and scope of positions.
  • Implemented innovative programs to increase employee loyalty and reduce turnover.
  • Created and manged company heath insurance plan.
  • Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
  • Negotiated settlements, achieving mutually satisfactory resolutions for customers involved in disputes.
  • Cultivated positive work environment within company.
  • Mentored employees, equipping them with skills needed to excel in their roles.
  • Self-motivated, with strong sense of personal responsibility.
  • Skilled at working independently and collaboratively in team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Excellent communication skills, both verbal and written.
  • Adaptable and proficient in learning new concepts quickly and efficiently.

Real Estate Sales Agent

Century 21
12.2009 - 03.2018
  • Generated leads for sales and rental properties through cold calls and referrals.
  • Negotiated between buyers and sellers of properties with efficiency and transparency to maximize profits and maintain satisfaction of clients.
  • Provided comprehensive representation for clients during negotiations with other agents or potential buyers and sellers.
  • Drafted purchase contracts and necessary paperwork for residential and commercial property sales using Realcomp.
  • Wrote listings detailing and professionally highlighting property features to increase sales chances.
  • Evaluated needs and financial capabilities of clients to recommend appropriate properties based on their preferences and budget.
  • Compared, researched and appraised properties.
  • Conducted open houses to showcase available properties and generate interest from potential buyers.

Personal Representative

Barbara Rogaille Miller, Attorney
10.2009 - 07.2012
  • Kept up-to-date on case progress by frequently reviewing records and reporting findings to clients.
  • Compiled documentation, ensuring accuracy and detail for legal briefs, responses and motions to court and trial exhibits.
  • Assisted litigation attorneys with research, depositions, trial preparation, discovery and document drafts for court submittal.
  • Managed administrative tasks for firm partners and associates.
  • Investigated facts and law of cases, using pertinent sources to determine causes of action and to prepare case.
  • Facilitated smooth transitions of property ownership through diligent management of deed transfers and title searches.
  • Established strong relationships with clients by providing exceptional service throughout the probate process.
  • Developed a comprehensive inventory of assets, ensuring proper valuation and distribution among heirs.
  • Independently completed and closed estate including motions after attorney parted.

Education

Master of Arts - Industrial Relations

Wayne State University
Detroit, MI

Bachelor of Arts - General Studies - Business

Michigan State University
East Lansing, MI

Skills

  • Operations Management
  • Administrative Management
  • Human Resources
  • Knowledgeable in Excell, quickbooks, Word
  • Decision-Making
  • Cost Control
  • Performance Improvements
  • Capital Spending
  • Effective leader
  • Records Organization and Management
  • Customer Service
  • Payroll Administration and Timekeeping

Languages

Italian

Timeline

Real Estate Sales Agent

Century 21
12.2009 - 03.2018

Personal Representative

Barbara Rogaille Miller, Attorney
10.2009 - 07.2012

Business Partner

Tony's Minit-Man Carwash
06.1994 - 01.2023

Master of Arts - Industrial Relations

Wayne State University

Bachelor of Arts - General Studies - Business

Michigan State University

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