Summary
Overview
Work History
Education
Skills
Timeline
Generic

STEPHEN V. LEO, OTR, CHT

Hernando

Summary

Seasoned Occupational Therapist and Certified Hand Therapist with over 43 years of extensive experience in providing superior customer service and client engagement, as well as patient care, advocacy, and education. Extensive experience in business leadership, enhancing clinical revenue and profitability. Continually exceeds expectations by building valuable partnerships and works well with all people at all levels of the organization, including stakeholders, patients, and team members.

Overview

33
33
years of professional experience

Work History

Certified Hand Therapist /Senior Occupational Therapist

TLC Rehabilitation
08.2021 - Current
  • Assisted patients in rehabilitation exercises to improve hand function and mobility.
  • Educated clients on proper techniques for daily activities to enhance independence.
  • Collaborated with healthcare professionals to develop individualized treatment plans.
  • Maintained accurate patient records and documentation for therapy sessions.
  • Demonstrated therapeutic use of equipment and modalities for effective treatment outcomes.
  • Provided support in assessing patient progress and modifying therapy approaches as needed.
  • Engaged in continuous learning about advancements in hand therapy techniques and tools.
  • Worked one-on-one to restore function, relieve pain and prevent disability.
  • Established strong rapport with patients, building trust that facilitated successful completion of therapeutic goals.
  • Collaborated with multidisciplinary teams in treating complex cases involving multiple conditions or injuries affecting hand function.
  • Enhanced patient outcomes by providing specialized hand therapy treatments and exercises.
  • Conducted thorough evaluations of patient progress throughout the course of treatment, making adjustments as needed for optimal recovery outcomes.
  • Mentored new therapists, sharing professional knowledge and expertise to enhance their skills in hand therapy practice.
  • Designed customized home exercise programs tailored to individual patient needs, fostering self-reliance outside clinical settings.
  • Educated patients on proper hand care techniques, preventing further injury and promoting overall health.
  • Completed reports, charting, scheduling, and daily correspondence.
  • Developed individualized treatment plans for improved functionality and reduced pain in patients.
  • Applied extensive knowledge of anatomy and biomechanics when prescribing specific exercises and treatments.
  • Devised creative treatment plans for individuals suffering from injuries or muscle, nerve, joint and bone diseases.
  • Innovated effective therapeutic techniques based on current research findings within the hand therapy field.
  • Collaborated with physicians and occupational therapists to optimize patient care and rehabilitation progress.
  • Utilized advanced assessment tools to accurately diagnose hand injuries and plan appropriate treatment strategies.
  • Implemented evidence-based therapeutic interventions, ensuring optimal results for each patient.
  • Elevated clinic reputation through successfully treating high-profile clients such as athletes or musicians who required specialized care.
  • Handled and used diagnostic or therapeutic equipment for patient care.
  • Applied manual techniques and therapeutic exercises to improve range of motion, strength, balance and coordination.
  • Monitored patient progress and adjusted treatment plans accordingly.
  • Developed patient-specific home exercise programs, guiding patients on correct implementation to safely achieve goals.
  • Coordinated patient care with interdisciplinary team of medical professionals and specialists.
  • Created individualized exercise programs to improve patient mobility and function.

Owner, Manager, and Director of Hand Therapy

Virginia Hand & Rehabilitation Services
04.2002 - 04.2021
  • Developed business strategies to enhance operational efficiency and drive growth.
  • Cultivated relationships with clients to improve customer satisfaction and retention rates.
  • Oversaw daily operations, ensuring adherence to quality standards and compliance regulations.
  • Implemented systems for inventory management that reduced waste and improved supply chain efficiency.
  • Trained and mentored staff, fostering a collaborative team environment focused on excellence.
  • Managed day-to-day business operations.
  • Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
  • Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
  • Consulted with customers to assess needs and propose optimal solutions.
  • Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
  • Established a positive workplace culture that fostered employee engagement, collaboration, and loyalty.
  • Established foundational processes for business operations.
  • Achieved financial growth with strategic planning, cost control measures, and targeted marketing efforts.
  • Mentored staff members on best practices in customer service and sales techniques, leading to increased performance levels.
  • Generated revenues yearly and effectively capitalized on industry growth.
  • Interacted well with customers to build connections and nurture relationships.
  • Managed purchasing, sales, marketing and customer account operations efficiently.
  • Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.

Director of Hand Therapy

U.S Physical Therapy
04.1997 - 04.2002
  • Collaborated with executive leadership to define long-term vision, aligning departmental objectives with corporate strategy.
  • Trained and guided team members to maintain high productivity and performance metrics.

Director of Hand Therapy

Virginia Rehabilitation Services
04.1992 - 04.1997
  • Implemented process improvements that streamlined workflows, and oversaw and optimized patient care.

Education

Occupational Therapy

Florida International University
Miami, FL
06-1982

Associate of Arts - Biology

University of Florida
Gainesville, FL
01-1978

Skills

  • Home exercise programs
  • Therapeutic exercise prescription
  • Joint mobilization
  • Pain management techniques
  • Soft tissue mobilization
  • Neuromuscular Re-education
  • Orthopedic assessment
  • Upper extremity strengthening
  • Edema control
  • Range of motion evaluation
  • Custom splint fabrication
  • Thermal modalities
  • Scar management
  • Range of motion improvement
  • Teamwork and collaboration
  • Problem-solving
  • Patient education
  • Relationship building
  • Patient examination

Timeline

Certified Hand Therapist /Senior Occupational Therapist

TLC Rehabilitation
08.2021 - Current

Owner, Manager, and Director of Hand Therapy

Virginia Hand & Rehabilitation Services
04.2002 - 04.2021

Director of Hand Therapy

U.S Physical Therapy
04.1997 - 04.2002

Director of Hand Therapy

Virginia Rehabilitation Services
04.1992 - 04.1997

Occupational Therapy

Florida International University

Associate of Arts - Biology

University of Florida

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