Stephon Frizell
Clarksville,TN
Summary
Hardworking, committed operational professional with a history of meeting the company's needs with consistent and organized practices. Skilled in operating under pressure and adapting to new situations and challenges to best enhance the organizational brand. Highly motivated with excellent research, technical and problem-solving skills. Detail-oriented and eager to take on added responsibilities.
Overview
5
5
years of professional experience
Work History
Client Service Representative
Bank of America
02.2020 - Current
- Handled cash transactions, performed loan payments, large currency transaction reports, and issued cashier's checks.
- Selected by Operation Analyst to assist with daily cash and ATM balancing and deposit pulls.
- Examined electronic wire transfers to verify accuracy and protect the financial center and customer interests before issuing withdrawals.
- Maintained confidentiality of bank records and client information.
- Oversaw branch operations and workflow for consistency.
- Mentored employees on new operations(ACT systems)and customer service techniques.
- Analyzed financial trends and provided detailed financial reports to management.
- Educated clients on online banking and mobile banking applications.
Tax Intern
Stone, Rudolph & Henry
12.2021 - 05.2022
- Partnered with auditors to track errors and add contributions to maintain accuracy.
- Displayed networking skills in working as a part of a diverse and fast-paced tax team
- Measured revenues, automated accounting systems and internal controls to evaluate financial data and transactions.
- Utilized tax-related software such as Lacerte to prepare and process returns and research tax matters.
- Maintained accurate and complete documentation to facilitate accounting and filing functions.
Bookkeeping Assistant Intern
Millan Enterprises
05.2021 - 09.2021
- Processed payments and documents such as invoices, journal vouchers, employee reimbursements, and statements.
- Used accounting software to prepare weekly and monthly financial reports.
- Organized payroll information by entering data, deleting errors, and calculating information
- Reviewed financial information in QuickBooks for needed corrective action.
Cash Office
Ross Stores
11.2018 - 03.2020
- Reconciled daily cash reports, tracking overages and shortages
- Received and processed payments from customers in the form of cash, checks, credit cards and money orders
- Prepared bank deposits by verifying and balancing receipts and sending cash and checks to banks
- Reconciled or entered report discrepancies found in financial records.
Education
BBA in Finance -
Austin Peay State University
09.2023
BBA in Accounting -
Austin Peay State University
05.2023
Skills
- Account Reconciliation
- Persevering
- Microsoft Excel
- Information Security
- Payment Processing
- Payroll operations
- Attention to detail
- Maintaining ethical relationships
- QuickBooks
- Complaint Resolution
- Lacerte (Tax Program/Software)
Timeline
Tax Intern
Stone, Rudolph & Henry
12.2021 - 05.2022
Bookkeeping Assistant Intern
Millan Enterprises
05.2021 - 09.2021
Client Service Representative
Bank of America
02.2020 - Current
Cash Office
Ross Stores
11.2018 - 03.2020
BBA in Finance -
Austin Peay State University
BBA in Accounting -
Austin Peay State University
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