Stephon Gipson II
Orlando,FL
Summary
Forward Thinking Manager demonstrating high level of ownership and initiative. Possessing exceptional work ethic and desire to go above and beyond to exceed company expectations. Offering knack for building productive working relationships. Successful in fast-paced, deadline-driven environments to manage goals and team development. History of thriving in team-oriented environments.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Sen. Admin/Operations Supervisor
Dezerland Park Orlando
Orlando, United States
05.2021 - Current
- Enforced customer service standards and resolved customer concerns to uphold quality service and satisfaction.
- Prepares reports on the status of projects, operations and business metrics.
- Performs monthly inventory checks to ensure sufficient stock levels for all products.
- Maintains operating schedules to provide effective coverage for key areas and achieve objectives.
- Analyzes data collected from various sources to evaluate effectiveness of operations.
- Conduct's research and analysis to identify trends, problems, and opportunities for improvement.
- Monitors employee productivity to provide constructive feedback and coaching.
- Coordinates document movements, check's accuracy and maintains compliance with standard requirements.
- Provides guidance and direction to subordinates regarding job duties and responsibilities.
Assistant Manager
Cinemark
Orlando, United States
09.2018 - 02.2021
- Coached and mentored employees by delivering training, guidance, and performance monitoring
- Delegated daily tasks to team members to optimize team productivity
- Maintained positive work ethic and commitment to providing excellence service to improve operations efficiency and customer satisfaction
- Collaborated with managers to develop successful strategies for achieving sales and profit goals
- Provided leadership and direction for employees, supervising activities to drive productivity and efficiency
- Enforced company policies and procedures to strengthen operational standards across departments.
Manager
McDonald's
Orlando, United States
09.2016 - 09.2018
- Drove team success by completing orders quickly and accurately
- Coordinated with employees and other managers to understand project needs and provide needed support to meet targets and expectations
- Delivered an exceptional level of service to each customer by listening to concerns and answering questions
- Monitor inventory levels and perform weekly inventory assessments.
Education
Associate of Science - Graphic & Interact Design Spec
Valencia College
Orlando, FL08-2023
Associate of Science - Information Technology
Valencia College
Orlando, FLHigh School Diploma -
Dr. Phillips Highschool
Orlando, FLSkills
- Data Analytics
- Operations Management
- Business Administration
- Staff Development
- Inventory Oversight
- Project Management
- Goal-Oriented
- Complex Problem-Solving
- Strategic Planning
- Software Troubleshooting
- Data Management
- Microsoft Word
Certification
- Adobe Certification
- Food Safety Certification
Hobbies/Interest
- Logo & Brand Designing/Redesigning,
- Photography
- Programming/Software Developing
References
References available upon request.
Timeline
Sen. Admin/Operations Supervisor
Dezerland Park Orlando
05.2021 - Current
Assistant Manager
Cinemark
09.2018 - 02.2021
Manager
McDonald's
09.2016 - 09.2018
Associate of Science - Graphic & Interact Design Spec
Valencia College
Associate of Science - Information Technology
Valencia College
High School Diploma -
Dr. Phillips Highschool
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