Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Stephon Hughes

Seaside,California

Summary

Friendly Personality and available to work weekend, day, evening and holiday shifts. Considered hardworking, punctual and driven. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Enthusiastic Customer Service Skills, eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Clear understanding of Customer Service and training in multiple skills. Motivated to learn, grow and excel in retail industry. Offering excellent communication and good judgment. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Diligent Cook possessing excellent cooking skills and strong knowledge of food safety. Proficient in maintaining well-stocked, organized and clean kitchen areas to maximize productivity. Dedicated team player with punctual nature and open communication style dedicated to working hard.

Overview

9
9
years of professional experience

Work History

Cook

IHOP
01.2023 - 06.2023
  • Took food orders from cashiers and cooked items quickly to complete order items together and serve hot.
  • Maintained well-stocked stations with supplies and spices for maximum productivity.
  • Checked for quality, kept track of old and new items and rotated stock to confirm freshness of food and ingredients.
  • Changed and sanitized cutting boards, benches, and surfaces between tasks to avoid cross-contamination.
  • Prepared food items in compliance with recipes and portioning control guidelines.
  • Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.

Cook

BJ's Restaurant & Brewhouse
01.2022 - 01.2023
  • Took food orders from cashiers and cooked items quickly to complete order items together and serve hot.
  • Maintained well-stocked stations with supplies and spices for maximum productivity.
  • Checked for quality, kept track of old and new items and rotated stock to confirm freshness of food and ingredients.
  • Changed and sanitized cutting boards, benches, and surfaces between tasks to avoid cross-contamination.
  • Prepared food items in compliance with recipes and portioning control guidelines.
  • Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
  • Communicated closely with servers to fully understand special orders for customers.
  • Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.

Testing Specialist

Curative Medical
06.2021 - 06.2022
  • Followed all company policies and procedures to deliver quality work.
  • Interpreted clients' needs and introduced services to fit specific requirements.
  • Utilized various medical laboratory equipment to conduct tests and analyses.
  • Prepared reagents and solutions, making readily available during testing for convenience.

Customer Service Cashier /Stocker

Family Dollar
11.2018 - 12.2021


  • Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
  • Worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately.
  • Restocked and organized merchandise in front lanes.
  • Helped customers complete purchases, locate items and join reward programs.
  • Answered questions about store policies and addressed customer concerns.
  • Monitored self-checkout systems and provided assistance or intervention where required.
  • Maintained cash drawer of $1000 or more per shift.
  • Mentored new team members on POS system operation, customer service strategies and sales goals.
  • Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
  • Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance.
  • Collected and authorized payments of guests.
  • Worked closely with shift manager to solve problems and handle customer concerns.
  • Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies.
  • Used POS system to enter orders, process payments and issue receipts.
  • Performed cash, card and check transactions to complete customer purchases. Unload the trucks and put products on the shelf.

Cashier / Stock

Walgreens
05.2014 - 11.2018
  • Answered questions about store policies and addressed customer concerns.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Restocked and organized merchandise in front lanes.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Cleaned and organized building areas as required.
  • Performed cleaning and maintenance duties as directed.
  • Communicated with coworkers and managers about completed duties.
  • Reconciled used supplies against inventories for timely stock replenishment.

Education

High School Diploma -

Friendship Academy Of Engineering
Baltimore, United States
05.2014

Skills

  • Sanitation
  • Order Verification
  • Cooking
  • Surface Cleaning
  • Contamination Prevention
  • Ingredients Measuring
  • Grilling
  • Food Presentation
  • Food Handling
  • Product Restocking
  • Customer Assistance
  • Payment Collection
  • Customer Service
  • Cash Register Operation
  • Cash Handling

Accomplishments

  • Resolved product issue through consumer testing.
  • Cashier - Achieved highest Number of new credit accounts opened within one-month period.
  • Customer Relations - Earned highest marks for customer satisfaction, company-wide.
  • Customer Follow-up - Ensured that customers were satisfied with company products and services by doing purchase follow-up calls.
  • Compiled inventory lists and worked with vendors for product pricing and special orders. Handled high volume sales with cash, credit and gift card transactions, balancing cash draw at end of shift with 100% accuracy rate.
  • Prepared numerous of menu items per shift.
  • Contributed to a consistent customer satisfaction rating through quality and timely service.

Timeline

Cook

IHOP
01.2023 - 06.2023

Cook

BJ's Restaurant & Brewhouse
01.2022 - 01.2023

Testing Specialist

Curative Medical
06.2021 - 06.2022

Customer Service Cashier /Stocker

Family Dollar
11.2018 - 12.2021

Cashier / Stock

Walgreens
05.2014 - 11.2018

High School Diploma -

Friendship Academy Of Engineering

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Stephon Hughes