Stephon L. Harris
Palm Bay
Summary
Dynamic and detail-oriented professional with experience at Menzies Aviation, excelling in customer service and communication. Proficient in Fiber Optic installation and desktop support, I thrive in fast-paced environments, delivering innovative solutions and ensuring optimal performance. Dependable and self-motivated, I consistently enhance customer satisfaction through effective problem-solving.
Overview
11
11
years of professional experience
Work History
Aircraft Fueler
Menzies Aviation
Melbourne
09.2025 - Current
- Operated fuel trucks to deliver aviation fuel efficiently.
- Collaborated with ground crew to coordinate fueling schedules and requirements.
- Maintained accurate records of fuel transactions and inventory levels.
- Prepared fuel samples to check overall fuel quality.
- Monitored arrival, parking, refueling, loading and departure of aircrafts.
- Verified accuracy of paperwork associated with each flight's fueling requirements.
Passenger Service Agent
Menzies Aviation
Melbourne
09.2023 - 11.2023
- Assisted passengers with check-in processes and boarding procedures.
- Greeted passengers and assisted with their inquiries.
- Pushed wheelchairs with passengers through terminal and gate areas to ease transport.
Field Technician
Charter Communications/ Spectrum
Melbourne
10.2021 - 04.2022
- Efficiently installed Digital Video, High Speed Internet and Digital Phone
- Independently diagnosed service issues and constructed innovative solutions
- Drove company vehicles to and from customer locations to perform field maintenance.
- Performed preventative maintenance on equipment and systems to ensure optimal performance.
25L Cable System Installer Maintainer
United States Army
09.2015 - 01.2020
- Responsibly maintained, ran, and terminated Fiber Optic Cable, Wired Cable communications systems, as well as other associated equipment
- Performed software upgrades and desktop support
- Managed and maintained desktop support for more the 5,000 users
Customer Service Representative
Domino’s Pizza
Mandeville
01.2015 - 09.2015
- Informed Customers about billing procedures, processed payments and provided payment option setup assistance
- Reviewed account and service histories to identify trends and issues
- Consulted with customers to determine best methods to resolve service and billing issues
Education
Associate degree - Computer Science
Eastern Florida State College
Melbourne, FL08.2025
High School Diploma -
Fontainebleau High school
Mandeville, LA05.2015
Skills
- Active Security Clearance
- ETA Fiber Optic Certified
- Proficient in Cat5E and Cat6 and Fiber Optics installation
- Experienced in Desktop and Laptop repair
- Strong Communication skills
- Works quickly and independently as well as with teams
- Dependable and reliable
- Detail oriented
- Self-motivated
- Excellent customer service
Timeline
Aircraft Fueler
Menzies Aviation
09.2025 - Current
Passenger Service Agent
Menzies Aviation
09.2023 - 11.2023
Field Technician
Charter Communications/ Spectrum
10.2021 - 04.2022
25L Cable System Installer Maintainer
United States Army
09.2015 - 01.2020
Customer Service Representative
Domino’s Pizza
01.2015 - 09.2015
Associate degree - Computer Science
Eastern Florida State College
High School Diploma -
Fontainebleau High school