Stephon Miller
Washington
Summary
Dedicated professional with a strong background in student safety and environmental services at Washington Hospital Center. Proven ability to enhance cleanliness and uphold hygiene standards while demonstrating patience and empathy. Skilled in effective communication and problem-solving, ensuring a respectful and safe environment for all. Committed to excellence in every task.
Professional with strong standards and dedication to achieving results. Skilled in ensuring passengers' safety, maintaining order, and providing assistance. Effective in team collaboration, adapting to changing needs, and ensuring reliable service. Recognized for excellent communication, problem-solving abilities, and calm, reassuring presence.
Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.
Overview
16
16
years of professional experience
Work History
School Bus Attendant
All Pro All Service
08.2023 - Current
- Ensured student safety during transportation by monitoring boarding and disembarking procedures.
- Assisted students with special needs, providing necessary support for a comfortable travel experience.
- Communicated effectively with drivers to coordinate safe routes and schedules.
- Conducted routine safety checks on buses to maintain compliance with regulations and standards.
- Implemented strategies for managing student behavior, fostering a respectful environment on the bus.
- Monitored daily attendance, ensuring accurate records of student riders for reporting purposes.
Car Detailer
2kleen Auto Detailing
01.2010 - Current
- Conducted thorough vehicle cleaning and detailing to enhance customer satisfaction and retention.
- Utilized specialized tools and products for effective interior and exterior vehicle maintenance.
- Implemented efficient workflows to optimize time management during high-volume detailing tasks.
- Trained new staff on proper cleaning techniques and adherence to safety protocols.
- Maintained inventory of cleaning supplies, ensuring availability for uninterrupted operations.
- Assessed vehicle condition to identify detailing needs, improving service recommendations for clients.
- Enhanced customer satisfaction by thoroughly cleaning and detailing vehicles, both interior and exterior.
- Delivered consistent results while working independently on various makes/models/styles of cars within tight deadlines.
- Collected and disposed of trash in vehicle console spaces and under seats.
- Maintained car detailing equipment and supplies in optimal condition for daily demands.
- Negotiated with suppliers for better pricing on detailing products, reducing operational costs.
- Mixed cleaning solutions, abrasive compositions and other compounds to clean interior and exterior of vehicle.
- Cleaned engine and engine compartment with steam cleaning equipment and various cleaning agents to remove grease and grime.
- Streamlined detailing process for efficiency, reducing average completion time without compromising on quality.
- Achieved spotless engine bay appearance, degreasing and detailing for enhanced vehicle value.
Environmental Services Housekeeper
Washington Hospital Center
03.2015 - 02.2023
- Ensured cleanliness and sanitation of patient rooms, common areas, and restrooms.
- Operated cleaning equipment such as floor scrubbers and vacuums efficiently.
- Maintained inventory of cleaning supplies, ensuring availability for daily operations.
- Collaborated with healthcare staff to uphold infection control standards.
- Trained new team members on cleaning protocols and safety procedures.
- Implemented waste disposal procedures in compliance with hospital regulations.
- Conducted regular inspections to identify areas needing attention or improvement.
- Exceeded departmental goals for cleanliness ratings through meticulous attention to detail in all aspects of daily work.
- Verified cleanliness and organization of storage areas and carts.
- Assisted in training new hires on proper procedures, safety guidelines, and equipment usage to ensure consistency across the team.
- Maintained floor cleaning and waxing equipment.
- Vacuumed and shampooed carpets, upholstery and other fabrics.
- Used vacuum and shampooers to clean carpeted areas in offices, lobbies and corridors.
Education
High School Diploma -
Anacostia High School
1601 16th St Se, Washington Dc 2002006-2002
Skills
- Patience and empathy
- Health and hygiene
- Punctuality
- Child supervision
- Incident reporting
- Passenger safety
- Student safety
- Social perceptiveness
- Teamwork and collaboration
- Problem-solving
- Multitasking Abilities
- Reliability
- Excellent communication
Timeline
School Bus Attendant
All Pro All Service
08.2023 - Current
Environmental Services Housekeeper
Washington Hospital Center
03.2015 - 02.2023
Car Detailer
2kleen Auto Detailing
01.2010 - Current
High School Diploma -
Anacostia High School