Stephon Robertson

• Special Olympics: Responsible for developing and executing marketing strategies to promote Special Olympics programs, events, and initiatives in 2 different states.
• Doctors Without Borders: Provided Medical Care delivering high-quality medical services in under-resourced and crisis-affected areas, addressing diverse health issues ensuring rapid and effective medical interventions to over 100 donors. Also, executing marketing strategies to promote programs, events, and initiatives in 7 states.

• Training and Mentorship: Trained and mentored 10 local healthcare staff members, enhancing their skills and ensuring sustainable healthcare improvements. This role also includes conducting interviews for marketing team positions to ensure we hire top talent aligned with our mission.

• Consistently exceeded sales quotas by employing strong negotiation skills and persuasive communication techniques.
• Collaborated with upper management to implement continuous improvements and exceed team goals.
• Implemented systems and procedures to increase sales.
• Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
• Held one-on-one meetings with sales team members to identify selling hurdles and offered insight into best remedy.
• Boosted sales revenue by implementing strategic marketing campaigns and targeting key demographics.
• Expanded market presence by identifying new business opportunities through in-depth industry research. (Different towns, cities, states, regions, markets)
• Collaborated with cross-functional teams for the successful launch of new products and services.
• Elevated company reputation via thought leadership content creation distributed across various media channels, drawing attention to industry expertise and increasing credibility among target audiences.

• Developed strong relationships with parents/guardians through regular communication on participant progress and ways to support their child''s development at home through 3 different high school regions.
• Enhanced program engagement by integrating diverse activities and interactive learning experiences for participants.
• Assisted in the recruitment, training, and placement of youth volunteers within the organization, enhancing their skill sets and fostering community engagement.
• Collaborated with other Assistant Youth Program Coordinators to share ideas, resources, and strategies for creating dynamic programming that meets diverse needs across the organization.
• Supported the development of individualized program plans to address specific needs and interests of each participant.
• Managed logistics for field trips, workshops, and events to provide engaging opportunities for skill-building outside the classroom setting.
• Established clear policies for handling emergency behavioral, illness and injury incidents.
• Organized special events and activities to boost youth engagement and improve lives of at-risk children.
• Provided leadership, guidance and support to 12 staff members.
• Developed and implemented 2 training programs for staff.
• Created and managed budgets, efficiently allocating resources for social and community service projects.
• Mentored participants, providing guidance on personal growth, goal-setting, and decision-making skills.

• Increased customer satisfaction by resolving issues promptly and professionally.
• Participated in regular trainings to stay updated on product knowledge, trends, and sales techniques.
• Provided insightful feedback to management regarding customer preferences and market trends, influencing future purchasing decisions.
• Performed regular competitor analysis to identify opportunities for enhancing our offerings or adjusting pricing strategies as needed.
• Managed 2 inventory effectively models to ensure optimal stock levels and prevent stock outs or overstock situations.
• Boosted sales by implementing effective product displays and engaging customers in conversation quickly in 3-6 months
• Strengthened store reputation by providing exceptional service, maintaining a clean environment, and addressing customer concerns quickly.
• Improved store layout for enhanced customer experience and ease of navigation.

• Elected to Comptroller for Model Illinois Government in 2016
• Elected to Comptroller for Model Illinois Government in 2017
• Elected to Comptroller for Model Illinois Government in 2018
• Elected to for Comptroller Model Illinois Government in 2019

• Servicemen's Readjustment Act Scholarship Recipient 2014-2020