STEPHONE WILLIAMS
Summary
Results-driven automotive technician known for advanced diagnostics and effective communication. Expertise in diesel engine repair and electronic troubleshooting, ready to contribute to team success and improve service quality.
Overview
10
10
years of professional experience
Work History
Automotive Technician
SAWYER LYONS BUICK GMC
Randolph
08.2024 - 04.2026
- Diagnosed vehicle issues using advanced diagnostic tools and equipment.
- Diagnosed mechanical issues in diesel engines using diagnostic tools.
- Repaired and replaced defective parts in diesel engines and related systems.
- Performed routine maintenance tasks including oil changes and tire rotations.
- Clarified repairs needed to resolve customer concerns effectively.
- Collaborated with service advisors to ensure efficient workflow in the shop.
- Trained new technicians on shop procedures and equipment use to enhance team capabilities.
- Followed manufacturer guidelines for repairs and parts replacements accurately.
- Maintained organized tools and supplies for efficient access during maintenance tasks.
AUTOMOTIVE TECHNICAN
ALL AMERICAN FORD PARAMUS
PARAMUS
01.2022 - 08.2024
- Performed complex repairs on engines, transmissions, and electrical systems.
- Performed complex diagnostic tests on vehicles to identify and resolve mechanical, electrical and computer-related issues.
- Diagnosed vehicle issues using advanced diagnostic tools and equipment.
- Tested driveability of vehicles post-repair to verify optimal performance and customer satisfaction.
- Collaborated with service advisors to assess customer needs and recommend tailored repair solutions.
- Ensured compliance with safety standards during all repair processes.
- Mentored junior technicians on best practices and efficient repair techniques to enhance team skillset.
Automotive Technician
COMMUNITY SERVICE STATION OF MADISON INC
MADISON
01.2016 - 01.2022
- Diagnosed vehicle issues, ensuring accurate repairs through advanced diagnostic tools and equipment.
- Repaired engines and transmissions, detailing labor and parts costs to ensure transparency in service provided.
- Tested automotive systems such as brakes, steering, suspension, transmission and engine performance.
- Performed routine maintenance tasks including oil changes and tire rotations.
- Followed manufacturer guidelines for repairs and parts replacements accurately.
- Resolved customer concerns by clearly explaining necessary repairs, enhancing customer satisfaction.
- Assisted in training new technicians on shop procedures and equipment use.
- Operated a variety of shop equipment safely and efficiently.
Education
High School Diploma -
ROXBURY HIGHSCHOOL
ROXBURY06-2017
Skills
- Diesel/gasoline/small engine repair/performance
- Advanced diagnostics
- Electronic system troubleshooting
- Engine performance testing
- Transmissions
- Electrical systems
- Preventive maintenance
- Vehicle inspection
- Alignment services
- Problem solving
- Time management
- Teamwork
- Mentoring technicians
- Effective communication
Timeline
Automotive Technician
SAWYER LYONS BUICK GMC
08.2024 - 04.2026
AUTOMOTIVE TECHNICAN
ALL AMERICAN FORD PARAMUS
01.2022 - 08.2024
Automotive Technician
COMMUNITY SERVICE STATION OF MADISON INC
01.2016 - 01.2022
High School Diploma -
ROXBURY HIGHSCHOOL