Enthusiastic Analyst polished in optimizing systems to address dynamic needs, improve collaboration and strengthen security. Expert of defining and solving problems within the Microsoft framework.
Overview
21
years of professional experience
1
Certification
Work History
Operation HOPE
Senior Analyst
11.2021 - Current
Job overview
Azure AD (auditing, modifying, adding, and removing users) Azure SSO management (develop SSO connectors for external resources)
Manage FTP file transfers using Azure SFTP, FileZilla, & Kleopatra
Microsoft 365 Admin center: (Used with Azure AD to manage groups, roles, aliases, licenses, and applications for Dynamics, Office, PowerApps, Teams, and more)
Dynamics 365 (Product life cycle using Agile story process, development, UAT testing, and data migration project planning, importation, & QA processes)
SQL Server/SSMS (Building clean data sets by re-engineering prior SSAS SQL instances, writing queries, and leading the QA of data via various departments) Advanced Excel Smartsheet Zendesk and more
Georgia Hospital Association
Senior Data Analyst
05.2018 - 11.2021
Job overview
Direct the implementation of CRM solution through the requirement, deployment, and testing stages
Trained approximately 50 people over 45 classroom hours on new CRM solution
Developed all training materials and successfully achieved an intermediate level proficiency of the solution for 100% of students
Transformed large database, built on multiple legacy platforms, into one lean and concise system
Championed both success of the new CRM system and the collaboration of data silos from diverse departments by working closely with Senior Leadership and principle players
Developed business rules to streamline processes and increase automation of redundant tasks, increasing opportunities to create value for members
Developed, analyzed, and forecasted feasibility of new service offerings grounded in Cognitive Services and Machine Learning
Produced budget with clear metrics to gauge ROI and establish annual benchmarks
Performed querying, cleansing, aggregating, and reporting of data
Presented results utilizing dashboards, ensuring high degree of accuracy and ease of understanding in an esthetically pleasing structure
Collaborated with community leaders to build meaningful and relevant partnerships.
Community Bankers Association Of Georgia
Database Specialist
06.2016 - 05.2018
Job overview
Database Administrator for WebLink, a CRM platform, oversee financial data transfers into QuickBooks Enterprise
Write queries with SQL and manipulate tables as needed for accurate reporting purposes
Import data into Excel, using conditional formatting, macros, pivot tables, and VLOOKUP, to provide accurate reports from thousands of rows of data to finance, marketing, and education departments
Troubleshoot network problems, finding solutions for in-house & remote users
Collaborated cross-functionality to identify efficiencies and opportunities for improvement
Perform full-cycle accounting duties, utilizing Accrual-Based accounting and adhering to GAAP principles
Control cash, credit, & checking accounts, perform A/R & A/P activities and report EOM reconciliations
Sell memberships, sponsorships, programs and special events to targeted member audience
Attend key events, like our Day at the Capital and network with current and prospective members.
Lucid Lounge Studios
Finance & Sales Manager
01.2003 - 10.2015
Job overview
Create and maintain financials including; analyzing profitability of potential studio equipment, developing depreciation tables for assets, continually assessing fee schedules, and forecasting five and ten-year budgets
Manage daily operations including budgets and staffing
Develop and maintain relationships between talent, employees, and other principle players
Sell production services to potential clients and provide guidance on contract negotiations
Perform full-cycle duties, using QuickBooks and Accrual-based Accounting
Control cash, reconcile accounts, and provide monthly financials to investors and CEO
Education
Georgia State University
Bachelors' of Business Administration in Marketing
Georgia State University
Associates of Business Administration in Accounting
Skills
Accounting (10 years)
Budgets (10 years)
Cash (10 years)
Forecasting (10 years)
Marketing (10 years)
Microsoft Dynamics (5 years)
Microsoft Flow (5 years)
Microsoft PowerApps
Power BI (5 years)
Leadership Training (5 years)
Manager (10 years)
Leadership Development (10 years)
CRM (10 years)
Alteryx (1 year)
Project Management (10 years)
Program Management (10 years)
Data Entry
Customer Service
Database Management (5 years)
Data Analysis (10 years)
Machine Learning
Cognitive Services
Linear regression
Director
AI
Big Data
MySQL
SQL
Tableau
Microsoft SQL Server
Data Warehouse
SSRS
Business Analysis
Data management
Business requirements
Data collection
Business process modeling
Software development
Analytics
Client management
Client Relationship Management
Data Analysis
Performance monitoring
Certification
Lean Six Sigma Green Belt
IISE Lean Six Sigma Green Belt and Healthcare Certificate
Timeline
Senior Analyst
Operation HOPE
11.2021 - Current
Senior Data Analyst
Georgia Hospital Association
05.2018 - 11.2021
Database Specialist
Community Bankers Association Of Georgia
06.2016 - 05.2018
Finance & Sales Manager
Lucid Lounge Studios
01.2003 - 10.2015
Georgia State University
Bachelors' of Business Administration in Marketing
Georgia State University
Associates of Business Administration in Accounting