Stephyn Stancle
Edmond
Summary
As the founder of Southern Charm Events, I leveraged my expertise in business management and relationship building to expand our market presence. By fostering a culture of excellence and innovation, I led our team to surpass revenue goals through strategic planning and exceptional customer service, achieving significant client retention and referrals.
Experienced with strategic planning, financial management, and team leadership. Utilizes industry knowledge to drive business growth and operational efficiency. Track record of creating and implementing innovative strategies to enhance profitability and productivity.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Owner of a Wedding Planning Company
Southern Charm Events
03.2014 - Current
- Managed day-to-day business operations.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
- Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
- Consulted with customers to assess needs and propose optimal solutions.
- Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
- Hired trained, and managed a high-performing team of employees dedicated to achieving company goals.
- Trained and motivated employees to perform daily business functions.
- Implemented marketing strategies to increase brand awareness and attract new customers.
- Established a positive workplace culture that fostered employee engagement, collaboration, and loyalty.
- Negotiated contracts with suppliers for better pricing and terms, reducing overall costs for the business.
- Established foundational processes for business operations.
- Enhanced operational efficiency and productivity by managing budgets, accounts, and costs.
- Evaluated industry competition regularly to maintain a competitive advantage in the marketplace.
- Successfully navigated challenging economic conditions by making informed decisions that protected the business''s financial stability.
- Ensured regulatory compliance by staying abreast of industry-related changes and implementing necessary policies or procedures as needed.
- Mentored staff members on best practices in customer service and sales techniques, leading to increased performance levels.
- Generated revenues yearly and effectively capitalized on industry growth.
- Developed and implemented strategic plans for revenue growth, focusing on diversification and market expansion.
- Expanded business into new markets, cond
Education
Bachelor Arts - Fashion Marketing
University of Oklahoma
Norman, OK12-2004
Skills
- Customer relations
- Small business operations
- Relationship building
- Verbal and written communication
- Project management
- Business management
- Business planning
- Marketing
- Team oversight
- Financial management
- Business development
- Business marketing
- Consulting
- Negotiation
- Product branding
Certification
Certified Wedding Planner
Certified Event & Deign Planner
Timeline
Owner of a Wedding Planning Company
Southern Charm Events
03.2014 - Current
Certified Wedding Planner
Certified Event & Deign Planner
Bachelor Arts - Fashion Marketing
University of Oklahoma
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