Sterling Harry
Mansfield,TX
Summary
Enthusiastic professional experienced in animal care and guest relations. Skilled in customer service, time management, and critical thinking, contributing to operational efficiency and enhanced visitor experiences in diverse environments.
Overview
10
10
years of professional experience
Work History
Zookeeper
Fort Worth Zoo
Fort Worth, Texas
09.2021 - Current
- Administered daily care routines for diverse animal species, ensuring optimal health and well-being.
- Trained new zookeepers on best practices in animal handling and habitat maintenance.
- Conducted regular inspections of enclosures to identify and address potential safety hazards.
- Participated in team meetings to discuss animal care strategies and improve operational efficiency.
- Documented animal behavior and health observations in detailed records for ongoing monitoring.
Bay Host
Topgolf
Fort Worth, Texas
08.2022 - 08.2024
- Assisted guests with inquiries to enhance overall experience and satisfaction.
- Handled customer interactions professionally, resolving issues with effective solutions.
- Maintained cleanliness and organization of bays to promote a welcoming environment.
Admissions Ambassador
Fort Worth Zoo
Fort Worth, Texas
08.2017 - 02.2021
- Helped provide guest with high quality costumer service
- Answer questions and help direct guest around the park
- Collaborated with the admissions team to streamline application processes and enhance applicant experience.
Teacher
La Petite Academy Inc.
Fort Worth, Texas
06.2016 - 07.2017
- Implemented engaging lesson plans that encouraged student participation and critical thinking.
- Maintained organized classroom materials and resources to enhance learning experiences.
- Communicated regularly with parents to provide updates on student progress and address concerns.
Team Member
Krispy Kreme
Fort Worth, TX
12.2015 - 06.2016
- Assisted team members in daily operations to enhance overall workflow efficiency.
- Supported training initiatives for new employees to promote skill development.
- Processed customer orders accurately to ensure satisfaction and repeat business.
Education
Associate of Science - Biology
Tarrant County College
Fort Worth, TX01-2021
Skills
- Animal care
- Habitat maintenance
- Animal training
- Health monitoring
- Safety inspections
- Guest relations
- Customer service
- Team collaboration
- Time management
- Critical thinking
Timeline
Bay Host
Topgolf
08.2022 - 08.2024
Zookeeper
Fort Worth Zoo
09.2021 - Current
Admissions Ambassador
Fort Worth Zoo
08.2017 - 02.2021
Teacher
La Petite Academy Inc.
06.2016 - 07.2017
Team Member
Krispy Kreme
12.2015 - 06.2016
Associate of Science - Biology
Tarrant County College