Summary
Overview
Work History
Education
Websites
Accomplishments
References
Timeline
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Sterling Jackson

Denver ,CO

Summary

Dynamic and results-oriented property management professional with over 8 years of experience in leading multifamily communities. Proven track record in driving occupancy rates, reducing delinquencies, and enhancing resident satisfaction. Adept at team leadership, strategic planning, and implementing innovative marketing strategies. Committed to fostering vibrant communities and delivering exceptional property performance.

Overview

10
10
years of professional experience

Work History

Property Manager

Avenue 5 Residential
Denver, CO
06.2024 - 01.2025
  • Managed operations for two multifamily communities totaling 324 units, achieving stabilized occupancy and enhanced operational performance.
  • Reduced delinquency by $170K in 5 months, and decreased outstanding work orders from 280 to 78 in 4.5 months.
  • Recruited, hired, and trained a full staff, ensuring alignment with company standards and operational goals.
  • Collaborated with marketing teams to implement effective strategies, driving traffic, and increasing GPR.
  • B+ Class Property.

Property Manager

DOMINIUM
Atlanta, GA
11.2022 - 04.2024
  • Directed property operations, including budgeting, variance analysis, and lease negotiations, achieving a 5% occupancy growth in 3 months.
  • Successfully reduced delinquency from $200K to $90K within nine months through strategic planning.
  • Improved lead generation by 12% through optimized local search strategies and marketing campaigns.
  • Oversaw property improvements and vendor management, ensuring high-quality service delivery.
  • C- Class Property.

Propety Manager

MMG Management
Atlanta, GA
05.2021 - 07.2022
  • Oversaw daily property operations, ensuring compliance with MMG policies, as well as all local, state, and federal regulations.
  • Conducted routine property and file inspections to maintain high cleanliness, curb appeal, maintenance, and regulatory compliance standards.
  • Ensured timely completion of daily, weekly, monthly, quarterly, and annual operational tasks to meet company benchmarks.
  • Responded promptly to resident concerns, maintaining high satisfaction, and strengthening community relationships.
  • Executed and monitored strategic plans to improve property performance, making real-time adjustments to meet occupancy and service goals.
  • D Class Property.

Property Project Manager

Omni Property Management
Atlanta, GA
01.2015 - 12.2018
  • Conducted on-site audits of vendors and oversaw a portfolio of 50+ vendors to ensure property upkeep and functioning.
  • Managed work orders, schedules, and priorities for workers.
  • Coordinated schedules with staff, contractors, material vendors, and others for assigned projects.
  • Conducted quarterly and year-end vendor evaluations.
  • C- Class Property.

Education

Master of Arts - Mass Communication

Webster University
St. Louis, MO
03-2023

Bachelor of Arts - Criminal Justice

University of South Carolina- Upstate
Spartanburg, SC
05-2015

Accomplishments

  • Led logistical planning and media coordination for the South Carolina Million Man March 2020, a statewide community event that attracted over 5,000 attendees and received recognition across local, state, and national platforms.

References

References available upon request.

Timeline

Property Manager

Avenue 5 Residential
06.2024 - 01.2025

Property Manager

DOMINIUM
11.2022 - 04.2024

Propety Manager

MMG Management
05.2021 - 07.2022

Property Project Manager

Omni Property Management
01.2015 - 12.2018

Master of Arts - Mass Communication

Webster University

Bachelor of Arts - Criminal Justice

University of South Carolina- Upstate

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Sterling Jackson