Sterling Miles
Taylor,TX
Summary
Driven Sales Leader with an unwavering passion for people, progress, & technology.
Overview
7
7
years of professional experience
Work History
Inside Sales Leader
Dell
Round Rock, Texas
01.2021 - 09.2023
- Responsible for driving $200M in annual revenue by managing growth in ~1207 public accounts across 8 states and 26 ISR's. Collaborated with cross functional teams to create short term and long-term strategies for inside sellers, focusing on people development, culture, inclusion, sales productivity and overall business results.
- Created and delivered tailored trainings to team members based on individual needs and requests.
- Maintained high levels of performance, consistently reaching 100-140% attainment in a demanding post-pandemic market.
- Made organizational level contributions in developing enterprise strategy, conducting education need assessments, and delivering content.
- My team was highly sought after due to high levels of development, career progression & culture.
- Benchmark team for performance metrics.
Enterprise Coach
Dell
Round Rock, TX
08.2019 - 01.2021
- Developed and delivered enterprise curriculum targeting segment wide sellers across the U.S. & Canada in both a virtual & classroom setting
- This program became the benchmark Enterprise program for mid market sellers. Becoming a requirement for some career progression paths.
- Achieved 2,000+ 5 star reviews for the curriculum and presentation during a 6 month period averaging out at 4. 9 Stars. (Seller reviewed)
- Played a key role in supporting executive leadership with organization-wide strategic assessment and implementation.
- Aided leaders in assessing the performance of individual contributors and creating action plans for career development.
- Recognized for individual and program success by Michael Dell through segment-wide endorsement
Account Manager 2
Dell
Round Rock, TX
02.2017 - 08.2019
- Northeast Team • Territories Covered: NY, MA and RI •Working with Partners & GCC Team to expand field presence, develop additional relationships, and provide a better customer experience to otherwise hard to reach regions.
- Participated in challenging technical environments focused on delivering exceptional customer service and multifaceted account management needs.
- Assisted with Onboarding and Mentoring new employees
- Experienced in handling an extensive array of products including Enterprise Data Center solutions, software licensing,
and basic computing. Also skilled in security solutions,
networking,camera systems,and other related areas. - Achieved top 5 attaining rep 5 separate quarters, frequently hitting 200% and achieving 427% one quarter while increasing direct mix by 33%.
Education
Some College (No Degree) - Psychology
Moorpark College
Moorpark, CAInformation Technology
AWS Cloud Practitioner
Skills
- Content creation
- Presentation skills
- Analytical intelligence
- Servant Leadership
- Recruitment and hiring
- Continuing education
- Self correcting
- Self motivated
- Strategic Planning
- Business Development
- Result driven
- Competitive nature
- Positive, eager demeanor
Affiliations
- Community Board President
- Host a quarterly landscape seminar for new homeowners
- Volunteer at local Animal Shelter
Timeline
Inside Sales Leader
Dell
01.2021 - 09.2023
Enterprise Coach
Dell
08.2019 - 01.2021
Account Manager 2
Dell
02.2017 - 08.2019
Some College (No Degree) - Psychology
Moorpark College
Information Technology
AWS Cloud Practitioner