Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Languages
Work Availability
Timeline
Generic

Sterling Ray

Phoenix

Summary

Exceptional communicator with three years of experience interacting with customers, assisting with inventory and merchandising. Responsible and dedicated with more than two years of experience in operating computers and utilizing various software programs, operate cash registers, proficient understanding of data analysis, stocking and inventory, organizing stock rooms, labeling and scanning merchandise. Seeking full-time employment.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Frozen Food Supervisor

Safeway
03.2025 - Current
  • Supervised daily operations of frozen food department, ensuring adherence to safety and quality standards.
  • Trained and mentored team members on best practices for inventory management and product handling.
  • Implemented process improvements that enhanced efficiency in stock rotation and product display.
  • Monitored inventory levels, coordinating with suppliers to maintain optimal stock availability.

Supervisor

Lowe’s
06.2024 - 03.2025
  • I work with store leaders to identify approaches and behaviors that best meet sales and service objectives, then communicates those best practices to the team in a way that inspires engagement; I constantly meet the demands of the store along with ability to engage associates and customers across department.
  • Follow-up on daily tasks and ensuring adequate department coverage.
  • Clarifying needs and identifying solutions, closing sales
  • Inventory management, area recovery
  • Store safety (e.g., conducting safety walks, report hazards)
  • Experience providing direction to teams (with or without direct report responsibility).
  • Experience supporting or participating in the process of training, mentoring and developing associates.
  • Experience in customer service
  • Experience working cross-functionally.
  • Experience Using Microsoft Office Suite and Excel computer software
  • Ability to obtain sales related licensure or registration, as may be required by law

Retail Sales Associate

AutoZone
09.2022 - 01.2024
  • Utilizes OBDII to read codes from customer’s automobiles.
  • Performed computerized and electronic diagnostic tests using specialized equipment.
  • Ability to diagnose automobile problems and recommend solutions.
  • Communicate with managers regarding customer concerns and employee matters.
  • Conducts visual and auditory vehicle inspections
  • Provides honest and trustworthy advice to customers regarding the best products that fit the customers’ expectations.
  • Ensure store merchandising tasks are completed in a timely manner.
  • Operates cash registers and follows established cash handling duties.
  • Utilizes ZNET to help customers locate merchandise or find suitable alternatives.
  • Maintains a safe working environment while ensuring AutoZoners are implementing those practices including PPE (Personal Protective Equipment)
  • Monitors inventory and security control
  • Maintains store appearance and merchandising standards.
  • Conducts and reviews all opening and closing procedures.
  • Follow proper accident procedures.
  • Addresses customer concerns and resolves them with a goal of turning a complaint into a complement.
  • Processed returns and effectively managed inventory.

Customer Service Rep

Ray’s Real Estate
06.2021 - 07.2022
  • Stocking, prepare inventory reports, input data in computer and uploading real estate photos to website, stocking and assembly line work. Filing, answer calls, send e-mails. Proficient with Microsoft Programs (Outlook/PowerPoint/Word/Excel). Part-time employment

Education

South Mountain Community College

diploma - undefined

South Pointe High School

Skills

  • Organizational Skills
  • Great Communication skills
  • Data Entry
  • Microsoft excel
  • Self-Motivating
  • Punctual
  • Attentive
  • Stock rotation
  • Product assortment
  • Task delegation
  • Merchandising strategies

Accomplishments

  • Supervised team of 10 staff members.
  • Resolved product issue through consumer testing.
  • Promoted from Associate, to mentor, then supervisor at Lowe's
  • Achieved 98% by completing inventory with accuracy and efficiency.

Certification

Pallet Jack- Certified

Forklift- Certified

Languages

English
Native or Bilingual
Spanish
Limited Working

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline

Frozen Food Supervisor

Safeway
03.2025 - Current

Supervisor

Lowe’s
06.2024 - 03.2025

Retail Sales Associate

AutoZone
09.2022 - 01.2024

Customer Service Rep

Ray’s Real Estate
06.2021 - 07.2022

diploma - undefined

South Pointe High School

South Mountain Community College

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