Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
CustomerServiceRepresentative

Sterling Reyes

Security
Pomona,CA

Summary

Skilled Armed Security Officer with knowledge of prevention strategies, investigative techniques and detainment procedures. Bringing superior work ethic and skills in observation. Sharp-eyed Armed Security Guard with 3 years of experience in securing facilities, vehicles and other identified areas from unauthorized access. In-depth knowledge of 9 mil and 40 cal weapon operations. Aware individual with strong record of conducting thorough security patrols and routine surveillance. Security-focused and diligent Guard skilled at protecting personnel and premises. Responds and acts appropriately to situational assessments, including criminal acts and fire and medical emergencies remaining alert, attentive and vigilant at all times. Anticipates trouble and takes steps to intervene and diffuse using keen eye for detail. Defensive security personnel with in-depth knowledge of law and order. Consistently works flexible hours in extreme weather conditions. Talented at keeping personnel, building and equipment secure. Communicative security personnel with significant physical strength and stamina. Firearms trained and knowledgeable of proper usage. Familiar with various tools of trade and security equipment. Effective at patrolling grounds, monitoring feeds and writing reports. Trained in weapons, defensive tactics and records searches.

Overview

4
4
years of professional experience
5
5
Certification
6
6
years of post-secondary education

Work History

Armed Security Officer

Inter Con Security Systems
Pasadena, CA
02.2022 - Current
  • Responded quickly to incidents and assessed active situations for security concerns.
  • Checked personnel ID badges and issued temporary credentials to visitors.
  • Completed full building and grounds patrols every hour to spot and investigate concerns.
  • Reduced vandalism and criminal activity by keeping close eye on premises through personal checks and CCTV monitoring.
  • Supported criminal investigations by collaborating fully with local law enforcement representatives.
  • Watched different facility areas from central location via different CCTV feeds, obtaining maximum coverage of important areas.
  • Logged vehicles entering and leaving premises.
  • Scanned incoming and outgoing personnel and packages using hand-held wands and x-ray machinery to protect building, assets and individuals.
  • Performed multiple patrols of building areas, parking lots and facility grounds.
  • Wrote reports detailing visitors, incidents and resolutions.
  • Provided basic first aid and CPR to individuals in need of medical care until arrival of emergency medical personnel.
  • Detailed theft, access violations and other incidents with reports to boost success of future criminal or civil remediation.
  • Monitored and authorized entrance and departure of visitors and employees to guard against theft and maintain security of premises.
  • Operated and monitored security panels, alarms and related security equipment to provide area and visitor surveillance.
  • Circulated among visitors, patrons and employees to preserve order and protect property.
  • Used all office pro and excel worksheets to create and prepare reports on accidents, incidents and suspicious activities on premises.
  • Monitored all doors and windows facility to prevent entry of unauthorized individuals.

Unarmed Security Guard

Guardaworld
Ontario, CA
11.2021 - 02.2022
  • Verified each individual's right to enter restricted areas and denied access to unauthorized persons.
  • Patrolled commercial property and associated parking garage.
  • Monitored alarm systems to detect any unauthorized entries into protected areas.
  • Completed full building and grounds patrols every hour to spot and investigate concerns.

Unarmed Security Officer

Dohenny Security Systems
City of Los Angeles, CA
08.2021 - 10.2021
  • Prevented crimes by immediately reporting all unusual, unauthorized and illegal activity on premises.
  • Directed guests around building and answered accessibility questions.
  • Responded quickly to incidents and assessed active situations for security concerns.
  • Completed full building and grounds patrols every hour to spot and investigate concerns.
  • Administered CPR and first aid to resuscitate individuals while waiting for emergency medical responders to arrive.
  • Analyzed and produced course-of-action reports and escalated issues outside scope of expertise to management.
  • Acted as deterrent to prevent criminal actions, vandalism and misconduct to allow business to conduct operations in safe environment.
  • Adhered to established procedures and posted orders to enforce company rules, policies and regulations to general public.
  • Patrolled internal building spaces and facility grounds to identify and deter threats to assets.
  • Worked independently and collaboratively to resolve urgent issues to protect lives and property.
  • Gathered information, identified and implemented resolution, planned follow-up and logged and filed incident report to successfully manage complaints.
  • Communicated with security team and building supervisors using two-way radios, mobile phones and other technological devices.
  • Answered alarms, investigated disturbances and contacted law enforcement personnel to escalate crises.
  • Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.

Customer Service Representative

LA Fitness
Glendora, CA
02.2021 - 08.2021
  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
  • Answered customer telephone calls promptly to avoid on-hold wait times.
  • Answered constant flow of customer calls with minimal wait times.
  • Offered advice and assistance to customers, paying attention to special needs or wants.

Unarmed Security Officer

Allied Universal Security Services
Pasadena, CA
02.2020 - 07.2021
  • Prevented crimes by immediately reporting all unusual, unauthorized and illegal activity on premises.
  • Directed guests around building and answered accessibility questions.
  • Responded quickly to incidents and assessed active situations for security concerns.
  • Completed full building and grounds patrols every hour to spot and investigate concerns.

Education

No Degree - Radiologic Technology

Mt San Antonio College
Walnut, CA
06.2017 - Current

No Degree - Radiologic Technology

Citrus College
Glendora, CA

High School Diploma -

Diamond Ranch High School
Pomona, CA
06.2017

Skills

  • Emergency Situations
  • Detailed Activity Logs
  • Security Regulation Enforcement
  • CCTV Expertise
  • Security Team Coordination
  • Crisis Management Plans
  • Intruder Removal
  • Team Player
  • Ground Patrol
  • Perimeter Patrol
  • Systems Analysis
  • Activity Logging and Reporting
  • Emergency Medical Care
  • CPR Certified
  • Medical Emergency Response
  • CCTV Monitoring
  • Basic First Aid
  • Fire Department Communication

Accomplishments

  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Supervised team of multiple staff members.
  • Resolved product issue through consumer testing.

Certification

  • Emergency Medical Responder with Basic Life Support and Emergency Oxygen - 06/07/2023
  • Bloodborne Pathogens Training - 06/07/2023
  • Certified Baton Permit, Valley Guard - 10/18/2021
  • Certified Tear Gas/ Pepper Spray, Valley Guard - 10/18/2021
  • Certified Exposed Firearm, DCA - Exp. 12/31/2023
  • Certified Guard Card, BSIS - Exp. 07/31/2024

Timeline

Armed Security Officer

Inter Con Security Systems
02.2022 - Current

Unarmed Security Guard

Guardaworld
11.2021 - 02.2022

Unarmed Security Officer

Dohenny Security Systems
08.2021 - 10.2021

Customer Service Representative

LA Fitness
02.2021 - 08.2021

Unarmed Security Officer

Allied Universal Security Services
02.2020 - 07.2021

No Degree - Radiologic Technology

Mt San Antonio College
06.2017 - Current

No Degree - Radiologic Technology

Citrus College

High School Diploma -

Diamond Ranch High School
Sterling ReyesSecurity